Performance Management
The term we prefer to use instead of 'disciplinary action'.
What is corrective action?
Your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.
What is Emotional intelligence?
Our mental, physical, emotional, and behavioral reactions to any perceived demands or threats.
What is stress?
An environment in which employees feel secure in sharing ideas and making mistakes, and in which they clearly understand expectations.
What is psychological safety?
Used to document a performance conversation about performance issues that are not critical yet.
What is a performance note?
The ability to build good relationships, to find common ground and build rapport.
What is relationship management?
This helps you work towards goals while this gets in your way and hold you back.
What is Eustress vs. Distress?
Focus on rank and position rather than long term development.
What is transactional vs transformational leadership?
A more formal action addressing a performance issue that an employee signs.
What is a written warning?
What is self-awareness?
Trouble with attention, memory, learning, word-finding.
What are the symptoms of the stress-brain loop?
Leadership style characterized by high self-awareness and transparency.
What is authentic leadership?
Complaints that should cause you to stop and contact HR to help address.
What is harassment and/or discrimination?
The ability to control moods and think before acting
What is self management?
Rest, Digital Detox, Laughing, and Letting go of Perfection.
What are ways to manage stress?
Leadership style that invests time and energy into developing individual team members
What is Coaching Leadership Style?
What are our mission, values and vision?
The ability to understand the emotions of the people around you
What is social awareness?
A method to managing stress through recognizing and managing triggers/
What is emotional intelligence?
Criteria for which good leaders base all decisions
What are organizational mission, vision and values?