LTL Quotes
While providing a rate quote, it is required to ask the customer if the terms of the shipment are Prepaid or this
What is Collect?
Rule 750-3 will tell you this is the fee for notification prior to delivery
What is $61.00 per shipment?
What are the two services options available with FedEx Freight?
FedEx Freight Priority
FedEx Freight Economy
What is Dock Drop?
Use to assist with requests for dropping freight off at a service center
A shipment is considered to be Truck Load when it exceeds which of the following weights
20,000 lbs
When a consignee customer is requesting a rate quote using their account number, this is the account type we should select
What is S for Shipper Account?
Rule 520 tells us this class will applied to shipments coming from or going to a convention center or trade show
What is class 150 or applicable exception class (whichever is higher)?
Density (PCF) is one of the components that determines the cost of a shipment. Density is a ratio of weight to this
What is space or volume
What is Dock Pick up?
Picking up their freight at the service center
How many days does a customer have to call in and report concealed damage on a Freight Shipment
21 days
This box is checked when the customer provides the Rep with the class number
What is By Customer ?
Rule 530 advises that a fee of $400.00 will be applied to any piece that is this
What is 12 feet or greater in length?
This is what the acronym NMFC means
What is National Motor Freight Classification?
Generally how long is a quote valid?
24 Hours
What does “01” in the Suffix box on the Shipment Tracking screen indicate
Indicates a shortage or lost piece is found
This box is selected in the Guaranteed/Discount Options of the Special Handling screen when a customer requests delivery of their FedEx Freight shipment by 1030
What is A.M. Delivery?
Rule 750-8 tells us that churches, mine sites, prisons, schools and construction sites are considered this type of location
What are Limited Access Locations?
Used articles may have an excess value up to $5.00 per pound, but may not exceed this overall maximum
What is $10,000.00
/When preforming a quote, where can a rep look to find the NMFC number and class for commonly shipped items for a customer?
The Billing Mask
/If a shipper is requesting Proof of Delivery for a shipment, what document would you fax to the customer?
Delivery Receipt
These pieces of information must be recapped as part of the rate quote process
What are: origin, destination, pieces, weight, class, discount and service quoted?
Rule 753 lets us know this is the least (minimum) amount a customer will have to pay for a delivery on Saturday
What is $474.00 per person?
New articles may have an excess value up to $25.00 per pound, but may not exceed this overall maximum
What is $100,000.00
/Which of the following is not a criteria to qualify for computerized calculation of a CCD (Cubic Capacity and Density Rule) shipment?
Must be a truckload shipment
/When preforming a rate and “This shipment requires manual rating” appears in the Messages, what does the rep need to do next?
/Dispatch the Quote