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In simple terms, MCP is like what other type of common technology, but designed for AI systems?
An API
How will a user know when they're actually using a ZoomInfo tool in an LLM?
The LLM will ask them to confirm usage prior to executing a prompt.
What is the default AI Action Credit user limit?
Unlimited
A user asks ChatGPT: “Find CROs at companies in Boston with over $1B in revenue.” Will this consume credits, and if so, which type?
No. This would use a "Search" Tool and would not expose contact data.
When a user asks a question in ChatGPT involving ZoomInfo data, what does ChatGPT call to retrieve that information?
A ZoomInfo MCP Tool
Which bucket of MCP tools allows users to engage ZoomInfo without consuming credits?
Search Tools
What are the three options that Admins have when configuring AI Action Credit limits? (not specific numbers)
No limit (unlimited)
Monthly Reset
Manual (or a Fixed limit)
A user asks ChatGPT: “Find CROs at companies in Boston with over $1B in revenue give me their emails and phone numbers.” Will this consume credits, and if so, which type?
Yes. This exposes valuable contact data and therefore will consume one bulk data credit for each contact returned.
Why are ZoomInfo AI Action Credits even a thing with MCP since the interface is not a ZoomInfo platform?
ZoomInfo Tools are completing the AI work that the user asks for. We return the findings to the LLM, and the LLM provides an answer to the user.
Which bucket of ZoomInfo tools respects "Records Under Management"?
Enrichment Tools
Explain the 10% "overage buffer" in terms of a user's AI Action Credit limit?
A user can exceed their AI Action Credit limit by up to 10% in one single action.
A user prompts an action that ZoomInfo predicts will use 50 AI Action Credits, but they only have 35 credits remaining. Their AI Action Credit limit in the Admin Portal is set to 100. Explain what will happen.
Because of the 10% overage buffer, the system allows usage up to 110 credits. This action would bring the total usage to 115 credits, which exceeds the allowed buffer. The action would be blocked.