Lockdowns
Do this first if a life-threatening emergency is taking place inside the library
What is Call 911?
This 1941 American drama, directed by Orson Welles, is often cited as the greatest film ever made.
What is “Citizen Kane”?
A patron wishes to appeal their ban
What is provide the banning appeal form
Originating from India, this is a popular spiced, creamy tomato sauce dish.
What is butter chicken?
The name of the reporting software that LPL uses
What is I report?
Try to get yourself and others into a safe area such as meeting rooms, study rooms, outdoors etc. lock the door.
What is the first step after lockdown
"Now you wouldn’t believe me if I told you, but I could run like the wind blows. From that day on, if I was goin’ somewhere, I was runnin’!"
What is Forrest Gump?
A police officer requests to view footage
What is contact Luke or IT or send the officer to Central
his national dish of Spain is a rice dish typically made with saffron and seafood.
What is paella?
An incident where staff or public safety is at risk
What is an urgent incident?
If you can't get to a safe room or safe site
What is hide, take cover or try to escape.
Known for its twist ending, this 1999 film features a character named Keyser Söze.
What is the Usual Suspects?
Someone is blocking the doorway to the branch at open
What is kindly ask them to leave, and if met by resistance, disengage and contact the SMIC, Luke or Manager for next steps. Do not step over the person.
This French soup is made from onions and beef stock, usually served with cheese-topped croutons.
What is French onion soup?
This legislation allows patrons to view their personal records
What is the Municipal Freedom of Information and Protection of Privacy Act?
Once the situation is under control
What is notify your Direct Manager and/or the SMIC (evenings and weekends)
This 1968 sci-fi film directed by Stanley Kubrick is known for its groundbreaking visuals and thematic complexity.
What is “2001: A Space Odyssey”?
You notice burn or soot marks on the exterior wall of your branch
What is contact Luke and submit and incident report
A traditional dish of Ethiopia, typically made from teff flour.
What is injera?
FACT based reporting
What is Factual, Accurate, Clear and Thorough
Do this within 24 hours
What is complete an incident report?
This movie was the first feature-length animated film ever released
What is Snow White and the 7 Dwarfs?
A patron complains about the content of another patrons electronic viewing. First thing to do.
What is speak to the subject patron and kindly inform them of the complaint. Remind that the screen is visible to others and to be respectful as per technology use policy.
This Japanese dish is a type of fermented soybean.
What is natto?
The reference number provided by the police to be attached to the incident report along with the name and badge number of the officer
What is an 'RD" or Radio Dispatch number?