Kids
The Kids monthly club fee
What is $9.95?
Pausing an account for 2+ months
What is Lumi Long Pause?
Three things I need to fill out in the Assign pop up
Team, User, Queue
The five Luminaries
Who are Steph, JCF, Malala, Susan, Richard B?
The last date I can make changes on the account
What is the 17th of the month?
The oldest club on Kid's
What is Titan?
The amount of credit we apply
What is $13?
The status I submit (most) tickets as
Send and Mark Done
The place to watch Ask the Author Sessions
What is the Literati YouTube account?
Luminary to Kids
What is the name of the macro I use when reassigning to the Kid's team?
The platform used to manage Kids accounts
What is BackEnd?
A retention tactic that involves the warehouse.
What is sending an alternate book?
The four attributes that must be filled out
What are:
Customer Tenure
Did you Retain the customer?
Ret. Tactic/Lumi Cancelation reason
Was this a cancelation conversation?
In the Dream House
What is Susan's April book?
Where I would request edits for macros
What is on the confluence article?
The leads on the Kids team
Who are Amber and Christa?
Skipping one month
What is Custom Skips?
What is a star?
Stolen Girls
What is Malala's April book
The platform I would use to change a club
What is Admin?
Aside from our oldest club, these are two of our other club names
What are Neo, Sprout, Nova, Sage, Phoenix
Telling the client about a feature
What is education?
The saved searches (queues) I work out of
What are:
Luminary/Luminary Training
CSATS
My Open Conversations
Just Kids
What is Richard Branson's March book?
What are Recurly and Admin?