CASHIER
FOOD
SAFETY
LUNATIC LINGO
LUNAVERSITY
100

How Often should we visit a Table 

2 times 

100

FOOD: WHAT IS OUR STANDARD QUOTE TIME?

APPROX. 10 MIN

100
For how long should we wash our hands?

The ideal washing time is 20 seconds

100

Whats our Vision?

To inspire, develop and protect our high standards 

100

What is the Culinary Tip of The week in the most resent News Letter? 

 Defrosting Spicy Feta!

200

What is BLAST?

B – Believe i

 L - Listen 

A - Apologize 

S - Satisfy 

T - Thank

200

WHAT ARE ALL OUR YUMMY DESSERTS

BAKLAVA

CHOCLAVA

CUPCAKE: CHOCOLATE,VANILLA, AND RED VELVET

CARROT AND CHOCOLATE COOKIE SANDWICH 

200

HOW OFTEN DO WE CHANGE OUR SANITIZER? AND THE PREP AND PRINT LABELS FOR OUR DRESSING AND CUCUMBER DIP?

2 HOURS

200

Whats our Purpose?

To inspire others to feel good by eating real food crafted with care

200

What is our Father's Day Promotion?

  • Offer: Double Reward Points all weekend long for Father Day!
  • Dates: June 15th- June 16th
  • Who: ALL Restaurants
  • Details: Any guest who dines at Luna Grill and checks in on the Luna Grill Rewards App will receive DOUBLE points.  Points will be added 20 minutes after receipt is scanned or online order is placed.
300

what are the 12 Characteristics?

1. Curious 2. Motivated 3. Confident 4. Presentable 5. Smiles 6. Passionate 7. Respectful 8. Engaging 9. Energetic 10.Smart 11.Happy 12. Infectiously Enthusiastic

300

WHAT IS "MISE EN PLACE"

FRENCH CULINARY PHRASE "EVERYTHING IN ITS PLACE"

300

At what time do we wash our hands? AND When

Every 20 min and every cross contamination

300

Who are our founders?

1.Sean & Maria Pourteymour

300

Who was our most recent promotion announced in our News Letter

Congrats Annette to Catering and Guest Relations!!!!

400

WHAT YEAR WAS THE FIRST LUNA OPEN?

2004

400

WHAT IS FIFO?

FIRST IN FIRST OUT

400

What does PPM Stand for and what is an Acceptable level?

Pars Per Million / 200 PPM

400

There are three steps that NEED to be achieved to get to that next level, no matter your position

1. You must be GREAT in your current position. 

2. You must already be doing the job of the next position. 

3. Have a trained replacement ready to go!

400

Whats our Catering Promotion announced in our News Letter? 

  • Offer: $30 Off Catering Orders of $300 or More!
  • Dates: June 15th- August 15th
  • Who: All Restaurants
  • Details: To encourage summer catering orders, marketing is running a catering offer for $30 Off Catering Orders of $300 f more from 6/15-8/15.  Orders must be placed through the Catering Call Center.
500

Whats is SOS and name them in order 

1. GREET GUEST, 2. OFFER THE GUEST ASSISTANCE, 3. PROCEED TO TAKE ORDER 4. OFFER GUEST DRINK DESSERT BE SPECIFIC 5. REPEAT THE ORDER BACK 6. ASK GUEST "WILL YOU BE DINING IN W/US 7. ASSIGN GUEST TABLE NUMBER/TO GO PAGER 8.ASK GUEST ABOUT REWARD PROGRAM 9. PROCESS PAYMENT 10. HAND GUEST RECEIPT (REMINDER REWARDS PROGRAM) Luna Listens 11. REMIND GUEST TO PLACE THEIR # ON THE TABLE AND GIVE A QUOTE TIME  

500

What is in our Mediterranean Salad?

Israeli couscous, tomato, cucumber, red onions, mint, parsley, green onions, feta, tossed in our house vinaigrette served on a bed of lettuce

500

WHAT TEMP DO WE COOK OUR CHICKEN KABOB? 


TEMP 175

500

WE ARE ALL COMMITTED TO 3 KEYS?

1. OUTSTANDING FOOD QUALITY

2. SPARKLING CLEAN RESTAURANT 

3. TOP SHELF SERVICE 

500

We Had 4 "Tell Me something Good" in the District what where they? 

LG 26: Review Tracker 4.46 

LG 23 Zero Complaints 

LG 23 and 24 Ecosure 90's Club 

LG26 12 Surveys for the month of June 

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