Dental Hygiene
How many times a day should you brush your teeth?
2-3
What is a customer?
A customer is someone who buys a product or a service.
How should you address your boss at work?
Mr. or Mrs. (Last Name)
What is social media?
An online network that people use to share ideas, personal messages and other content
What is the name of Charlotte’s NFL football team?
Carolina Panthers
Besides brushing your teeth, what are other things you can do to have good dental hygiene?
Brush your tongue. Floss your teeth. Rinse with mouthwash.
What is customer service?
Customer service is providing the customer with the support they need to decide what to buy or understand a product or service
What can you do if you don’t get along with one of your coworkers?
First, try to find a way to get along with them. Maybe you can ignore the things they do that bother you or talk to the person about how you can work better together. If this doesn’t work, talk with your boss.
What are some positive things about social media?
Staying in touch with friends and family, finding new recipes, books or games you might like or hearing viewpoints that are different from your own.
What is the capital of North Carolina?
Raleigh
How often should you visit the dentist?
Every 6 months.
What can you do if a customer is unhappy?
Try to figure out what is wrong, see what you can do to fix the situation.
If you are sick and have to miss work, what is the best way to let your boss know?
Call or text them as soon as possible.
What are some negative things about social media?
It can be hard to break away from and cause you to waste time. There can be people online who do not have your best interests at heart.
Why is Charlotte called the “Queen City”?
It was named for Queen Charlotte.
If you get braces, what are some foods you should avoid?
Sticky foods like gum and fruit snacks. Very crunchy foods like hard pretzels
What are some things you can do if you don’t know how to help a customer?
Ask a coworker or your boss for help.
After you get trained, what can you do if you still don’t understand how to do part of your job?
Talk to coworkers about what is confusing you. They are often great resources, especially if they’ve been working there for a long time.
What are some social media platforms that kids your age use?
Twitter, Instagram, Tik Tok, Snapchat, Facebook
What sport do the Charlotte Knights play?
Baseball
If you feel nervous about having your teeth cleaned, what are some things you could do or say?
Bring something that makes you feel calm. Tell the hygienist you are nervous and ask if she can tell you how she will clean your teeth. Bring a parent with you.
True or False: Someone who is very good at customer service would be an excellent listener.
True-Listening to your customer is very important because it makes them feel like you genuinely want to help them find what they want.
What is the best time to contact your supervisor?
During work hours is best.
How can you keep yourself safe on social media?
It’s important to never share your information with someone you don’t know. Talk to your parents or a teacher if a stranger is messaging you. Don’t post private information like your address or phone number.
North Carolina has beaches and mountains…aren’t we lucky?
YES :)