MV6
Where can you find the MV6 dashboard?
Insights > Employee Satisfaction Dashboard
How do you know when someone starts a trial?
Email & Slack
Who should participate in a company's trial?
Everyone!
What questions have a year-trend view?
How long is a timed trial?
30 days
Can companies customize their trials?
Yes, but we strongly recommend they stick with default settings for 30 days.
Yes! Their MV6 dashboard defaults to their team view.
Can you start more than one trial at a time?
What are the 3 things admins must do to set up their trial?
1. Set up the product with default settings.
2. Check sweeteners/funding.
3. Assign licenses.
How is the eNPS score calculated?
% of promoters - % of detractors = eNPS
Can customers upgrade their account before their trial is over?
Yes! Admins can expand their account at any time in their licensing page.
What 3 things should you accomplish in your launch call?
1. Know why they're trialing
2. Make sure they're set up
3. Give them next steps/homework
Which MV6 question is used to calculate the eNPS score?
5. I tell my friends they should work here.
Can a company re-trial the same add-ons?
Yes, but there is a mandatory 6-month waiting period from when their trial ends to when they can start another.
"How do I try Manager Development with my managers?"
Testing MD with managers will require that both the manager AND THEIR DIRECT REPORTS have licenses.