EXFOLIATION
Using an ingredient (Sea Salt, Ground Almonds, Sugar, Charcoal..etc.) to physically remove dead skin cells from the surface of the skin.
Physical Exfoliation. (Mechanical)
Using open ended questions to learn about your customers desires.
Determining Needs
A blend of antioxidant-rich blueberries into calamine powder with rose absolute and chamomile blue oil to soothe redness and irritation and cleanse the skin gently.
Catastrophe Cosmetic
These 4 steps create a skincare routine that can done on a regular basis to keep skin looking fresh and clean!
Cleanser, Mask, Toner, Moisturizer.
LUSH takes a ___ - ________ approach to skincare. Acknowledging that every individual has different skin needs and desires.
Non-prescriptive
The use of natural Enzymes and or acids to dissolve build up on the surface of the skin. No scrub necessary.
Enzymatic Exfoliation. (Chemical)
Product. Quantity. Size.
Confirming Interest
Honey smooths and tightens pores, while cleansing garlic and tea tree oil make for a fresh, clear, happy face.
Cosmetic Warrior
Provide a 4pc skincare regimen.
Scenario: Customer is Blemish Prone and has excess oil. They would like something to help target blemishes and tone complexion.
Herbalism, Charcoal, Fresh Pharmacy, Tea Tree Water, Vanish Cream, Enzymion, Mask of Magnaminty, Cosmetic Warrior, Catastrophe
This ingredient, grown in Arizona in an environmentally responsible way while engaging the local community in gainful employment, is commonly used in our skincare products because it closely mimics the sebum naturally produced by human skin and hair.
Jojoba Oil
This product uses a blend of active ingredients like Sodium Bicarb, Clove Bud Oil, and 10% Vitamin C to stimulate and exfoliate.
Bright & Beautiful
Paraphrasing what the customer has already said, they liked or information they've brought up.
Link and Transition
This mask provides both a physical exfoliation using sea salt and ground rice. As well as, an enzymatic exfoliation using 20% Freshly Squeezed lemon juice.
Don't Look @ Me!
Create a 4pc. Regimen
Scenario: Customer has pretty good skin naturally but would like something to exfoliate and help bring some life into their skin. Something to cleanse, tone & brighten
LTGTR, Ocean salt, Dark Angels, Cup'o Coffee, DL@M, Cosmetic Warrior, Skins Shangri-la, Gorgeous, BoFA, Argan.
Lush sources their Rapeseed Oil form____, where we buy directly from farmers who are practicing bioremediation - regenerating the land using nature.
Fukushima, Japan
You get this when you combine a Body Scrub, Shower Jelly, and Body Conditioner.
Co-Mingle!
During this step you are using your expert knowledge to ________ ________ followed by a guided Demo.
This soothing elixir of rose water and rose absolute caress skin to calm redness while coconut blossom nectar rejuvenates. Carrot seed oil is packed full of nutrients and vitamins to keep your complexion looking healthy and supple.
Brush Strokes
Create a 4pc. Regimen
Scenario: Customer struggles super dry skin, is sensitive and would like something to calm down redness.
Sleepy face, AOBS, Aqua marina, Ultralbland(plant), Movis, Eau Roma Water, Celestial, Skin Drink, Beauty sleep, BB Seaweed, FOG, Glenn Cocoa
Traditionally sourced from the South of France, this ingredient (found in co-mingle) is being sourced from a Small Lebanese family-owned farm with less than 10 employees.
Lavender Oil.
This product combines ingredients like Bamboo Stem Extract and Tagua Nut powder, as well as fresh Pineapple and Jackfruit juices, to provide an enzymatic AND mechanical exfoliation.
Happy Skin
After a consultation, whenever support is needed, or when you wanna celebrate success!
Check in with Floor Leader.
Cooling fresh aloe vera gel, lightly hydrating glycerin and vitamin-rich carrot juice for toning.
Superdad
These types of products can be added to a Skin care routine for extra benefits. Name 1.
Serums, Oils, Spot Treatments, Eye Cream.
Sourced from the Ecuadorian Ivory Palm tree in Ecuador, this regenerative material is 100% biodegradable and uses no water in the production process.
Tagua Nut