Documentation
When documenting, this term means writing only what actually happened and not what you think happened.
What is Objectivity?
The time frame to enter a case note after a client encounter?
What is 24-48 hours?
The first step in Case Management where you get to know your clients needs and goals.
What is an intake/assessment?
This term describes the amount a client pays toward their rent, usually based on income.
What is tenant rent share?
Our mission is to restore independence to people in need. Name one of the ways we do that.
What is provide Housing?
This type of HQS failure must be corrected by the landlord within 24 hours, according to HUD regulations.
What is a nonworking smoke detector?
When uploading a lease, it must be placed where?
What is the unit inventory?
The process if linking clients to services and resources.
What is a referral?
This step should be completed prior to a client moving into a new unit.
What is apply for moving assistance through DSS?
Name all six Housing Programs under LUW.
What is RAP, Ryan White, HOPWA, Turning Point, Housing Retention and 98 Washington?
You have a lease that you know is expiring soon. At what point do you request a renewal?
What is at least 30 days in advance?
This tab allows you to see who the Case Manager is for a client.
What is staff assignment?
This federal law protects client privacy and ensures confidential handling of health information.
What is HIPAA?
This county is where the majority of LUWs clients reside.
What is Westchester County?
Lifting Up Westchester used to be known as this.
What is Grace Church?
This check ensures the rent charged for a unit is not higher than similar apartments nearby.
What is a rent reasonable?
This section displays client demographics.
What is the client profile?
This tool is used to assist clients set and achieve measurable goals.
What is a service plan?
This type of unit is one that we should avoid placing our clients into.
What is a basement apartment?
This bird used to be used on LUWs logo.
What is a dove?
This is completed to determine a client's rent share and LUW subsidy.
What is an income certification?
This staff member at LUW is the person you'd go to if you have issues with the Apricot database.
Who is Debbie Hertz?
This is requested of the supervisor when you have a noncompliant client.
What is a case conference?
A building that has 4 or more floors and an elevator.
What is a high rise?
This program offers landlords an incentive of up to $1000 for renting one of their units.
What is Landlord Lift?