Lean Methodology
What company pioneered Lean methodology?
Toyota
Which company developed Six Sigma?
Motorola
What does the 5S methodology stand for?
Sort, Set, Shine, Standardize, Sustain
What is the main focus of the Theory of Constraints?
Identifying and eliminating bottlenecks
What industry first adopted Lean principles?
Manufacturing
Name one of the five Lean principles.
Value, Value Stream, Flow, Pull, Perfection
What does DMAIC stand for?
Define, Measure, Analyze, Improve, Control
Which tool helps visualize process steps to identify waste?
Value Stream Mapping (VSM)
What does TOC identify as the key to improving system performance?
Improving throughput
Name one industry besides manufacturing that uses Lean Six Sigma.
Healthcare, finance, retail, hospitality, telecommunications
What is the goal of Lean methodology?
Eliminating waste and improving efficiency
Six Sigma aims to reduce defects to how many per million opportunities?
3.4
What tool prevents mistakes before they happen?
Poka-Yoke
Name one type of constraint in TOC.
Physical, policy, or market constraint
Which tool helps streamline patient flow in healthcare?
Value Stream Mapping (VSM)
What Lean principle focuses on creating a system where work moves smoothly without delays?
Flow
What is the primary focus of Six Sigma?
Reducing process variation and defects
What visual scheduling system helps manage workflow?
Kanban
What are the three performance measures in TOC?
Throughput, Inventory, Operating Expense
How does Six Sigma improve customer service in banking?
By reducing transaction errors and improving accuracy
What is the philosophy of continuous small improvements in Lean called?
Kaizen
What tool is used to measure and analyze process performance?
Statistical Process Control (SPC)
What is the method for reducing machine setup time?
SMED (Single-Minute Exchange of Die)
What are the five steps to eliminate constraints?
Identify, Exploit, Subordinate, Elevate, Repeat
Name a company that successfully uses Lean Six Sigma.
Toyota, General Electric, Boeing, Motorola