This provides a fixed energy charge that applies 24 hours per day, 7 days per week.
What is Anytime Usage Tariff?
100
Move in -, In-Situ Transfer
What are the two types of sign up?
100
M2 Energy rewards its customers for paying their regular and settlement instalments on time, by providing a percentage discount off usage portion of their electricity bill.
What is POTD?
200
Can be connected to Home Automated Network, Easy detection of faults, Remote connection and disconnection
What are the benefits of RRIM?
200
Meter Installation and Meter Reading, Delivery of Gas to consumers, Load Curtailment and Supply Restoration
What are the responsibilities of a gas distributor?
200
Time when there is less household demand for electricity
What is off peak hours/usage?
200
This period allows the Customers to review their Welcome Letter
What is Cooling Off Period (COP)?
200
The aim of this plan is to aid customers avoid a large balance due by deducting regular payments which will be used to offset their quarterly bill
What is DPG's Automated Payment Plan?
300
$0.09 per KWh exclusive of GST ($0.099 including GST) applied to all KWh usage.
How much is DPG’s Green Power Surcharge?
300
It helps identify the property where the gas is supposed to be connected in Victoria.
What is MIRN ( Meter Installation Reference Number )?
300
Email Notification, Printed Statement?
What are the two ways to send bills?
300
For move in customers, it is taken out immediately during sign-up using a debit or credit card. Based on the quote generated during the sign-up.
What is initial instalment?
300
Must be proactively offered when customer’s billing history shows that the regular instalments are not enough to cover customer’s usages.
What is instalment review?
400
This means that in most Australian states, customers are free to choose their own electricity and gas supplier.
What is Full Retail Contestability?
400
Space heating, Cooking (including barbecues), Water heating,
Clothes drying
What are the uses of natural gas?
400
Based on the previous kwh usage that distributor has in record for the property. Usually generated if the distributor was unable to gain access to the meter to conduct the scheduled meter reading or if there are missing reads
What is an estimated bill?
400
Required if the property has been de-energised for more than 12 months
What is a CES?
400
Move In / Connection Fees, Move Out / Disconnection Fees, Field and Site Visit Fees
What are the types of service order administrations fees?
500
PFIT, TFIT, SFIT, GFIT
What are the feed-in tariff options in Victoria?
500
Facilitating gas Full Retail Contestability (FRC), Electricity and gas planning and development, Managing electricity and gas emergencies
What are the roles of AEMO?
500
Balance due when an invoice is created.
What is settlement instalment?
500
8 am to 1 pm
10 am to 3 pm
1 pm to 6 pm
What are the visual inspection time-frames in QLD?
500
This type of solar metering generates electricity that is used to power the home, and the excess is sent to the grid.