Telephone Conversation
What do you say when you start a telephone conversation?
Hello
A ______ is a discussion at work.
meeting
What do we say when we want to politely get someone's attention?
Excuse me.
What does “floor” mean in a building?
A level of a building
Which question is correct when asking about the meeting time?
A. Where is the meeting?
B. What time is the meeting?
C. Who is the meeting?
D. What is meeting?
B. What time is the meeting?
"Schedule" means...
A timetable or appointment
What does “customer” mean?
A person who buys something or asks for help.
Which place usually has guests and rooms?
Hotels
You did not hear the information clearly. What should you say?
Could you please repeat that?
______ is the activity of promoting products or services.
Marketing
What does “receptionist” mean?
A person who gives information and helps visitors.
What does “How much is it?” ask about?
Price
A customer asks, “What day is convenient for you?” What does “convenient” mean?
suitable or easy
Where do people usually have meetings?
Conference room
A patient asks, “Where is Room 205?” What should the receptionist provide?
The location
Which person usually asks for information?
customer
What does “reschedule” mean?
Change the time or date
"That works for me." means...
I agree with the time.
A hotel guest asks, “What time is breakfast?” What information should you give?
The time
How do you say "to speak louder"?
speak up