WEEK 1
This type of diversity is defined as a group of people who share a common ancestry, culture, religion, traditions, nationality, and language.
Ethnicity
This type of burn causes damage to the epidermis, dermis, and subcutaneous tissue.
Third-degree burn
___________ is a process in which the network files are copied either using an external hard drive, a server, or an online system.
Backing up
red underline means what kind of error?
Spelling error
When resigning from a job, how much notice should a medical assistant provide to the supervisor?
2 weeks
Doctors of osteopathy usually practice ________ medicine.
osteopathic medicine
Eggs, fish, milk, and tree nuts are considered some of the most common allergenic foods. T/F
True
A claim is an itemized statement of services and costs from a healthcare facility submitted to the health __________ plan for payment.
Insurance
What are the default page margins?
1 inch on each side of the page
T/F Personal websites indicated on the resume should be professional and contain a professional image of the person.
For an extra 200 points name one example of a personal website you can include on your resume.
TRUE
Example: Linkedin
What type of communicators try to dominate others, have poor listening skills, and use “you” statements?
Aggressive communicators
Signs and symptoms include pins and needle sensation; hard, pale, and cold skin. What is wrong with the patient?
A secure online website that gives patients 24-hour access to personal health information using a username and password.
Patient Portal
What is a spreadsheet?
an electronic document in which data is arranged in rows and columns of a grid and can be manipulated and used in calculations.
When answering incoming calls, what is the first thing the caller should hear?
The name of the facility.
Which scientist first described the circulatory system?
William Harvey
This type of seizure impacts one area of the brain and the person is confused during the seizure.
Impaired awareness seizure
While working on a computer device, what body language would indicate the medical assistant is listening to the patient?
· Turning your head and upper body toward the speaker
· Leaning forward
· Tilting your head and nodding
· Smiling (if appropriate in the situation)
equations that perform calculations on values in your Excel sheet.
Formula
What is the purpose of an answering service in the healthcare setting?
Cover the telephone if all staff members need to be away at the same time and buffer and screen after-hours calls.
What are 2 adaptive coping mechanisms?
· Eat healthy, well-balanced meals.
· Exercise.
· Drink water.
· Get plenty of sleep.
· Take breaks when you feel stressed.
· Talk and share with others.
· Get help when you need it.
Sam, 26 years old, was burnt on his chest, back, left leg, and left foot. Using the Rule of Nines, how much was he burnt?
54%
With practice management software, what tasks can be performed? Name 2
Claim denial management and electronic claim submission
Financial and management reporting
Scheduler and insurance eligibility verification
Medical coding or encoder
What is a hyperlink?
a link from a hypertext file or document to another location or file, typically activated by clicking on a highlighted word or image on the
screen.
T/F Pay and salary information should be included in a resume.
FALSE