Which of the following was one of the first to offer prepaid health care paid for by capitation?
A. CHAMPUS
B. Harvard Medical Plan
C. Blue Cross Blue Shield
D. Kaiser Permanente
D. Kaiser Permanente
100
Which of the following terms best describes using a voice that varies in pitch and intensity?
A. Enunciation
B. Modulation
C. Pronunciation
D. Locution
E. Articulation
What is modulation?
100
Which is not a way that patients usually make payments to the medical office?
A. Cash or credit at time of payment
B. Checks via mail
C. Online payments via practice website
D. Automatic payments from an internet bank account
D. Automatic payments from an internet bank account
100
The bag used to leave bank deposits in a night deposit bag may contain an electronic device to allow the bank to identify the owner of the deposit bag
True
100
Which of the following is NOT included in the patient registration record?
A. Date of birth
B. Allergies
C. Employer
D. Patient’s insurance company
B. Allergies
200
What term refers to the payments made to purchase health insurance?
Premium
200
Which of the following terms best describes speaking your words clearly and articulation carefully?
A. Enunciation
B. Pronunciation
C. Locution
D. Modulation
What is Enunciation?
200
What does it mean to successfully reconcile a bank statement?
A. The bank has credited all the deposits the office has made
B. There are adequate funds in the office checking account to cover anticipated expenses
C. The bank records and medical office records are in agreement
D. All of the checks that were written by the office have "cleared."
B. There are adequate funds in the office checking account to cover anticipated expenses
200
Genuine postal money orders contain a watermark that shows a picture of George Washington when held to the light
What is a lie!
200
A narrative report of an opinion about a patient’s condition by a practitioner other than the attending physician is known as a
A. Correspondence report
B. Discharge summary report
C. Consultation report
D. Health history report
C. Consultation report
300
When the insurance company pays 80% and the patient pays the remaining 20%, what is the patient's portion called?
What is coinsurance
300
The act of evaluating the urgency of a medical situation and prioritizing treatment.
What is screening?
300
What type of codes appear on an itemized charge slip?
Both diagnosis and procedure codes
300
An independent practice association is a type of managed care insurance
True
300
Conclusions drawn from an interpretation of data are known as
A. Medical impressions
B. Prognosis
C. Symptoms
D. Charting
A. Medical impressions
400
When is the physician reimbursed directly for his services by the insurance company?
A. Never
B. Always
C. If the patient has signed a written consent for treatment
D. If the patient has signed an assignment of benefits form
D. If the patient has signed an assignment of benefits form
400
While you are asking questions the person states: "I just took a bunch of pills." What do you ask next?
What did you take?
400
Before leaving the office a patient gives the MA $10 on account, what type of entry does the MA make to the computer billing system?
Payment
400
Diagnosis-related groups are used to classify patients by diagnosis in order to gather statistics for National Center for Health Statistics
False
400
Which of the following is the correct way to sign a charting entry?
A. D.B., CMA (AAMA)
B. Dawn C. Bennett, CMA (AAMA)
C. D. Bennett, CMA (AAMA)
D. Bennett, CMA (AAMA)
C. D. Bennett, CMA (AAMA)
500
In what type of insurance does the subscriber belong to both an HMO and an insurance plan?
Point of Service (POS)
500
In the medical office, which of the following calls would be routed to the clinical medical assistant?
A. Billing questions
B. Other providers
C. Scheduling tests for patients
D. Requests of new prescriptions
C. Scheduling tests for patients
500
When the MA prepares the deposit slip, which of the following information for each check should be entered on the deposit itemization record?
A. Name of check writer
B. MICR
C. ABA number
D. Checking account number
C. ABA number
500
When a person pays a fixed amount at the time he or she receives medical services, this is called a copayment.
True
500
Which of the following is NOT included on a release of medical information form?
A. The specific information to be released
B. The need for the information
C. The patient’s signature
D. The expiration date of the release form
E. Medications being taken by the patient