Infection Control
Hand hygiene should be performed before and after this type of patient interaction.
What is every patient contact?
A patient's blood pressure reads 138/88 mmHg in the right arm. The provider requests a repeat reading. To improve accuracy, you should wait at least this amount of time before rechecking.
What is 5 minutes?
This structured communication tool uses the letters Situation, Background, Assessment, and Recommendation.
What is SBAR?
Accessing a patient's chart without a work-related reason violates this law.
What is HIPAA?
Before performing any clinical procedure or giving medication, healthcare staff must verify patient identity using these.
What are two patient identifiers?
After a needlestick injury, the first step is typically this.
What is wash the area with soap and water?
This is the correct position for a patient when obtaining blood pressure for the most accurate reading
What is seated upright with back supported, feet flat on the floor, and arm at heart level?
Communicating patient concerns clearly to the provider is an example of this team-based competency.
What is collaboration?
Patient information should only be shared with individuals who have this.
What is on a need to know basis?
This ensures that patient instructions are understood correctly and helps prevent misunderstandings in care.
What is the teach-back method?
The purpose of a Safety Data Sheet (SDS) is to provide information about these.
What are hazardous chemicals and workplace hazards?
This skill involves recognizing abnormal vital signs and taking appropriate next steps.
What is rechecking and promptly reporting abnormal findings to the provider?
A provider asks for a patient's recent blood pressure trends. The MA quickly provides accurate information because of this teamwork skill.
What is effective information sharing?
The intentional release of confidential patient information without authorization may result in this type of legal violation.
What is a breach of confidentiality?
Before performing a procedure, a patient must voluntarily agree after receiving adequate information; this process is called this.
What is informed consent?
A patient with suspected tuberculosis requires this type of transmission-based precaution.
What are airborne precautions?
Before administering a medication, the MA verifies the right patient, right medication, right dose, right route, and this final "right."
What is the right time?
When a provider is running behind schedule, this teamwork behavior helps maintain patient flow without compromising care.
What is assisting with task prioritization and workflow management?
Arriving consistently on time, meeting deadlines, and following through on tasks demonstrates this professional characteristic.
What is dependability?
This type of assessment includes vital signs and observable findings.
What is objective assessment?
This OSHA standard requires employers to protect workers from exposure to bloodborne pathogens.
What is the Bloodborne Pathogens Standard?
This method of assessing the heart involves placing the stethoscope over the Point of Maximal Impulse (PMI) and counting for a full 60 seconds for accuracy.
What is measuring the apical pulse?
Team members who can anticipate the needs of others are demonstrating this advanced teamwork skill.
What is mutual support?
Being open to feedback and changing behavior when needed demonstrates this professionalism trait.
What is adaptability?
This combination of clinical knowledge, communication skills, professionalism, and patient-centered care often distinguishes outstanding medical assistants from average ones.
What is competency-based patient care?