The medical assistant should start their shift by clocking in. You may clock in within this amount of minutes prior to the start of your shift.
What is 7 minutes?
These are the route options for obtaining a patient's temperature?
All patients are identified using these 2 identifiers per SCH policy.
What is name and date of birth.
You are working in one of the offsite medical office buildings. The receptionist calls for you to come immediately for a person that has collapsed in the waiting room. You call out for help from the nurse or provider then are the first to respond to the patient. What is your first action?
The act of mistreating a person.
What is abuse?
The provider is running late and asks you to start rooming patients so they are ready for him when he arrives. There is no other RN or provider in the office so you explain to the provider that you are unable to room them until a provider or RN is present due to this regulation.
What is the RI DOH scope of practice for medical assistants?
Although this is a subjective question to the patient, it is considered a vital sign and asked of every patient.
What is their pain level?
You are obtaining a urine specimen from a patient. These are the proper steps in labeling the specimen.
What is verify the patient's name and date of birth on the label and requisition with the patient, then attach a label to the specimen container (not the cap), ensuring the patient's identifiers and your Meditech mnemonic is clear on the label.
You are working in the Wakefield MOB and find a patient laying in the hallway. They are unresponsive. Your next action is to call 1511 to report this code and request assistance.
What is a CODE Blue?
Hitting, kicking, or pushing a person are acts that describe this type of abuse.
What is physical abuse?
You are cleaning & disinfecting the exam table between patients and using the super-sani cloths that are supplied in each room. You know you must ensure the table stays wet for this long to ensure proper disinfection.
What is 2 minutes?
You are obtaining vital signs and note that the patient has a history of atrial fibrillation with an irregular heart rhythm. When calculating a heart rate you will use this method.
What is count the pulse for a full 60 seconds.
When rooming a patient and obtaining a medical history, the patient verbalizes suicidal ideation to you. You know this is your next action.
What is stay with the patient with the room door open and ask for help from other staff members.
You are working in an offsite MOB. A person has fallen and complains of ankle pain. They are unable to get up and walk on their leg. You make a call for the patient to receive assistance.
What is call 911 for EMS assistance?
Any act that exposes a minor (under age 15 if consensual) to sexual activity is considered this type of abuse.
What is sexual abuse?
This is because minors cannot give consent.
You are completing a medication reconciliation with a new patient and know that you should verify all of this information about each medication or supplement that the patient is taking.
What is the medication name, dose, route, and frequency?
To ensure accuracy in the values for oxygen saturation and heart rate you should ensure this is present.
What is the detection of a pulsatile flow?
A patient reports they tripped and fell in the parking lot on their way into the office for their appointment. They deny injury, but wanted you to know that there is a pothole in the parking lot. This is how you should report it.
What is file an event in the SAFE.
You are working in the Wakefield MOB and walking to the cafeteria for lunch. You witness a visitor trip and fall in the hallway. This is how you will call for assistance for the patient.
What is call 1511 to report a FAST Team activation?
A patient repeatedly misses appointments because they rely on their daughter for a ride. When the patient arrives for this appointment, she appears disheveled and unkempt. She asks for a snack, stating she has not eaten yet today because she does not have groceries because her daughter is too busy to take her shopping. You suspect this type of abuse.
What is neglect?
You had lab work done last week and would like to see your results. You will use this access to view the results.
What is the patient portal?
You recognize that abnormal blood pressures must be reported to the provider. What values indicate hypo or hypertension?
What is a BP <90mmHg or >150 mmHg systolic or >90 mmHg diastolic?
These are the 5 moments of Hand Hygiene.
What are:
1. before touching a patient
2. before a clean/aseptic procedure
3. after a body fluid exposure risk
4. after touching a patient
5. after touching the patient's surroundings or belongings
A person has a cardiac arrest in the office. Staff have started CPR and 911 has been called for transport to an Emergency Department. The MA recognizes that this device is needed and goes to obtain it while the RN and Provider perform CPR.
What is the AED?
The medical assistant is legally required to report all suspicions of abuse except this one form.
What is intimate partner violence?