organizations
This group accredits health education programs for MA's?
the commission on Accreditation of allied health education program (CAAHEP)
It is important to do this to keep patients imformed?
Communication
Why should MA's maintain good hygiene?
To ensure professionalism and prevent the spread of infection.
He developed the hierarchy of needs?
maslow
Bias and prejudice and negatively affect who and what ?
The patient and patient care
this organization also accredits health education along side CAAHEP ?
Accrediting Bureau of health education schools (ABHES)
What are examples of nonverbal communication?
Facial expressions, posture, gesture and touch
Medical assistance help physicians in this type of healthcare setting?
Ambulatory setting
these are the stages oof grief according to Kubler-ross?
(there are 5 stages and they don't go in order)
denial, anger, bargaining, depression and acceptance
Close ended questions are different than open-ended questions because because they do what ?
Restrict answer to Yes or No
This association offers certification exams and represents medical assistants nationwide?
the American Association of Medical Assistance (AAMA)
This type of communication is the foundation of all patient care ?
effective communication
These clinical tasks are commonly preformed by medical assistance ?
Vital signs, preparing patients, giving injections and assisting physicians
This act allows patients to make decisions about their own healthcare advance?
patient self determination
The expected patient response to life threatening illness is what?
Shock, denial, grief, or 5 stages of grief.
This organization provides certification for medical assistance and other allied health professionals?
The American medical Technologist (AMT)
what are the C,s of communication? (hint: There are 5)
clear, complete, concise cohesive and courteous
The difference between these two are one is required by law and the other shows professional competence?
license and certification
A living will and durable power of attorney are examples of ?
Advance directives
The strongest influence on a patience with a life-threatening illness is who?
Family members
Together these four organizations set standards accredit programs and provide certification for medical assistance ?
The ABHES,CAAHEP,AAMA,AMT
The percentage of communication that is nonverbal?
70%
In life threatening illness this person is secondary patient?
caregiver/family member