Move List
The move list is created in this Microsoft application
What is Excel?
This person will ensure data for a move project is correct, maintaining an accurate and updated move list as well as assisting customers throughout the move process.
What is a Move Ambassador OR MA?
PMSC is short for this location that assists customers on BIS.
What is Post Move Support Center?
The Move Team operates typically during these days of the week, and these hours.
What is Monday through Friday, 7:30am-6:00pm?
The move list has a sole purpose of ensuring the correct people are moved from origin to destination- name one other thing this list helps inform
What is
1. Updating the Amazon Parking Team to move monthly parkers if needed?
2. Inform Security for visibility purposes?
3. Inform facilities to clean both origin and destination spaces?
4. Update PhoneTool seat locations?
5. Track changes within a move?
This person will establish the move project schedule, and is accountable for ensuring move milestones are met.
What is a Project Manager OR PM?
This print out will help you keep track of customer issues during your PMSC.
What is PMSC Paper Ticket OR PMSC Ticket?
True or false- you can leave either a voicemail or text through the Call Out Line at least 2 hours before your scheduled shift when you are needing to take unexpected PTO?
True
A lot of information goes into the header of a move list- name 2 items a MA needs to put into the header section.
What is
1. Move P-ID?
2. Move Day?
3. BIS?
4. Origin?
5. Destination?
6. Move Type?
7. FMS ID?
8. PMSC?
9. Movers OR Move Vendors?
10. PM?
11. MA?
12. EA/ POC?
13. Org?
This person will assist with the MA with moves by completing label deliveries, audits, and also attending PMSCs.
What is a Move Support Assistant OR MSA?
What is an Issues Log OR Smartsheet Issues Log?
Upon being asked to do weekend work, the first step should always be to do this.
What is reach out to your leadership to confirm business justification?
The Move Auditing Tab is used for this purpose.
What is utilizing raw data from the downloaded CSV document from Pre-Move Questionnaire to verify employee origin location and employee’s tech preferences for deployment?
This person will conduct FMS pre and final uploads of the move list, as well as assign lockers to customers.
What is a Workplace Operations Coordinator OR WOC?
PMSCs will always have PM, MA and Move Vendors in attendance. Name one other group that will also come to a PMSC.
What are
1. MSAs?
2. Leadership (Cresa, NWC)?
3. Other stakeholders?
Weekly, Move Team staff are able to take this day (project permitting).
What is a Work From Home/ WFH day?
The Movers Tab (view) is used for this purpose.
What are origin notes, destination notes, monitor preferences?
This person is in charge of sending Comm #0, and provides list of origins and destinations to the MA.
What is a Move Point of Contact OR POC?
Name one expectation OR best practice for a PMSC.
What is
1. Arriving to PMSC building early to get settled/ organized?
2. Walking space hourly to ensure customers are supported?
3. Greeting customers on upon arrival to PMSC?
4. Connecting with other vendors in PMSC?
When working from home, team members must ensure these key things are ready to go.
What are internet connection, camera, and ACME compliance?