Being a MA
Give 2 examples of chronic conditions.
DM, HTN, COPD, CA, asthma, etc.
Chronic=long-term, requiring management
Which laws protect PHI?
Health Insurance Portability and Accountability Act
(HIPAA)
Provide 3 examples of verbal communication.
Oral reports (speaking)
Charts (EMR/EHRs), Emails, Texts
Signs
Under which type of law are most medical malpractice lawsuits brought forward?
Civil law
Give 2 examples of active listening.
Making eye contact, nodding head, open posture, leaning forward.
What is empathy and why is it an important trait of the MA?
-Being understanding of the patient's situation
Empathy develops rapport (relationship) with patient which leads to better patient outcomes
Which agency regulates all controlled substances in the US?
Drug Enforcement Agency (DEA)
Provide 3 S/S of anxiety.
Increased BP, HR, and RR.
Fidgeting, restlessness
Sweating (diaphoresis)
Who cannot legally give consent? (give 2)
Patients who are unconscious or mentally incompetent
Minors
Patients who have been given sedating medications
When can a patient give verbal permission to release their records to a third-party?
Never
Who directly supervises MAs? (3)
These people are allowed to delegate tasks to the MA under state law.
MDs, PAs, NPs
In which Stage of Grief (Dying) do patients begin to make arrangements for their eventual death?
Acceptance
Give an example of a cliche and why to avoid.
"Everything is going to be ok"
He's in a better place now"
Cliches have little meaning.
Give an example of expressed consent.
Verbally giving permission
Signing a consent form
A patient is scheduled for a nephrectomy. What form must the MA verify is completed before the surgery?
Informed consent form
Provide 3 examples of tasks a MA is allowed to complete under the MAs scope of practice.
Give meds (except IV meds), Call in Rx to pharmacy Obtain VS, Perform many laboratory tests, Irrigate eyes and ears, Remove staples/sutures
Give 2 examples when it is lawful to disclose patient information without written consent?
Contagious disease, emergencies, speaking with staff involved in care, GSWs/Stabbings, Dog Bites
When caring for a patient that has limited ability to speak English, what is your best communication option?
Professional Interpreter
Family/friends are the last resort
You threaten to hold down a patient to give them a shot. This may be considered
assault
A homeless patient has found access to food, water, and shelter. Now that his physiological needs are met, what level of Maslow's hierarchy can he now focus on achieving?
Safety and Security Needs
When caring for a patient with depression, the MA anticipates being asked to conduct which screening questionnaire?
PHQ-2, PHQ-9
Which agency publishes National Patient Safety Goals each year? Provide 2 examples.
Joint Commission
Identify patients using 2 identifiers
Hand hygiene before/after pt care
Properly Label medications
Time-out procedures before surgery
Provide 2 techniques you would use when dealing with an angry patient.
Remain calm.
Do not raise your voice.
Refocus on solving the pt's problem.
Leave the room if you feel threatened.
In which legal document does the patient describe their wishes regarding healthcare if they become unable to make those decisions?
Advanced directive
A teenager who is engaging in risky behavior in an attempt to fit in with a friend group is having difficulty in which stage of Erikson's Developmental theory??
Identity v. Role Confusion