Team Leads
This is the highest settlement amount that Thomas has been directly a part of on the Subro team
$600,000
True/False
Member living in Chicago, IL was involved in an Auto collision and there was an unoccupied child restraint system in the vehicle at the time of the incident.
State Law requires that PURE reimburses for the child restraint system.
False. Only required if the car seat was occupied.
Correct/Incorrect
A rain storm caused debris and water to seep into a insured's sunroof drain which caused electrical malfunctions in the vehicle. The dealership assisting with repairs has created an invoice for $3,600 in repairs.
The handling adjuster used Estimate Express and paid for the estimate.
Incorrect.
Estimate Express Exclusions:
RI/MA losses, IA only list, flood/Mechanical/fire losses, undetermined coverage.
This is the deductible amount owed by an insured involved in a hit and run loss in the state of New York.
$100
Oregon, Pennsylvania, and Louisiana are the 3 states in the US that are _____ rental states, meaning that PURE owes the claimant an Economy sized vehicle.
Basic
These are the two cities that Lisa was previously a 911 operator for
Phoenix and Flagstaff
This state requires the adjuster to deliver the below language to the insured at FNOL.
"You have the legal right to choose a repair shop to fix your vehicle. Your policy will cover the reasonable costs of repairing your vehicle to its pre-accident condition no matter where you have repairs made. Have you selected a repair shop or would you like a referral?"
"_______ law gives you the right to choose any rental vehicle company, and prohibits me from requiring you to choose a particular vendor."
Minnesota
Correct/Incorrect
Our member accidentally bumped into their garage while pulling into their driveway. The collision caused the vehicle's headrest airbag to deploy causing airbag burns to the member's neck. The member decided to go to the ER to get a prescription for burn cream. The damage to the vehicle is a few scrapes to the front bumper and grill.
The handling adjuster used PURE Express to have Auto Desk write an estimate for the minimal damage.
Incorrect. PURE Express can only be used in Non-Injury claims.
True/False
A hail storm caused hail damage to two of the member's vehicle's at the same time.
Deductibles for both of the insured vehicles would apply in the claim.
False. If loss to more than one "your covered auto" or "non-owned auto" results from the same "collision" or other than “collision”, only the highest applicable deductible will apply.
Member's daughter who is not listed as a driver on the policy is listed as the primary driver on their Enterprise rental reservation. Will PURE cover the rental cost?
No. PURE only pays for listed drivers on the PURE policy.
These are the types of claims Ena used to handle while working at the Hartford
BI
The California At Fault letter must be sent when the investigation has determined our member to be __% or greater at fault for an accident.
51
This is the amount of time an Independent Appraiser is given to write an estimate on an Exotic/Collector/Antique vehicle.
7 business days
Correct/Incorrect
A member was involved in a hit and run incident in their hometown of Temecula, CA. There were no witnesses and no cameras to identify the other vehicle or driver. The member filed a police report and then reported the claim to PURE.
The Waiver of Collision deductible was applied to the claim.
Incorrect.
1. The owner or operator of the "uninsured motor vehicle" must be identified; or 2. The "uninsured motor vehicle" must be identified by its license number.
True/False
The Transportation Coverage limit in the state of New York is $5,000.
$15,000
This is the credit card company Kevin worked at before working for PURE
Discover
True/False
Florida, South Carolina, and New Jersey are three states where we have 72 hrs rather than the normal 48 to send Storage letters.
False. North Carolina.
This is the threshold amount in order to make a Trust Based (Estimate Express) payment on an initial estimate for a Claimant Vehicle.
$2,500
This is the $ Limit amount for a Lost/Stolen Jewlery claim filed under a member's Homeowner's Policy.
(The member does not have 50% Contents Coverage)
$5,000
This is the maximum size class of vehicle that a driver under the age of 21 can rent through Insurance.
Full Size Class
This is the first job Rachel ever had
Dishwasher at her Uncle's Restaurant.
This is the Exposure Line used when issuing a car seat reimbursement for a 3rd party.
Liability – Property Damage
True/False
Comsearch can be used for Auto Damage review in Massachussetts/Rhode Island.
True
MA - Repairs do not exceed $1,500
RI - Repairs do not exceed $2,500
Correct/Incorrect
A member's tree fell due to a storm onto their property and damaged a fence in the backyard. The member has a $1,500 Tree Removal Limit on their Homeowner's policy. The Tree Removal bill total was $800.
The handling adjuster issued payment for the Tree Removal service under the Tree Removal Limit.
False. Tree Removal Only does not apply when there is damage to covered property.
California and Arizona are examples of _____ rental states, meaning that PURE will provide a claimant a rental that is similar in age, size, and seating capacity
Comparable