INSURANCE
Most fees for medical services are paid by:
Insurance companies
This type of mail require your signature when delivered to you.
certified
When scheduling an appointment for a new patient, what is the most important information to consider?
Chief complaint
Cell
Most common filing method used in the medical office:
Alphabetical
Billing more than the proper fee for a service is called:
Upcoding
When sorting mail, which mail receives top priority?
patient laboratory test results
How should you schedule an appointment for a patient who habitually arrives up to an hour late?
At the end of the day
The thoracic cavity contains which anatomical structure?
Lungs
3 common types of medical records include:
Active, inactive, closed
In the UCR concept, the letters stand for:
Usual, Customary, Reasonable
The term describing the process of sharing data by linking 2 or more computers is:
Networking
What should the medical assistant do when a patient does not show up for an appointment?
Document the failed appointment in the patient's chart.
viscer/o
Which filing system provides the greatest amount of confidentiality?
What type of insurance automatically needs authorization before a procedure can be covered?
Health Maintenance Organization (HMO)
The term used for moving through document information on the computer monitor, either vertically or horizontally, is:
Scrolling
To achieve minimal disruption in the daily schedule while accommodating acutely ill patient, the medical admin. asst. should:
A: refer patients to the nearest hospital
B: Leave "buffer" times in the appt. schedule.
C: double book those patients.
The prefix that means "beside, beyond, around"
para
demographics
What is the difference between Medicare and Medicaid:
Medicare is federally funded
Medicaid is state and federal funded
what is the best reason to check the examination room supplies throughout the day?
Minimize any interruption in patient flow.
Which appointment method is used when patients are scheduled around the same time for the same procedure?
Clustering
The diagnostic term that means "bruise"
contusion
What is considered subjective information?
and of these answers are correct: Chief complaint, family history, social history