Professional Emailing
This tab should summarize the email’s purpose
The Subject line
What is the first section that should be on your resume (just below your name/ contact info)
The Professional Summary
Who are you likely to be working with in your indsutry? (Must list at least 3 correctly)
Patients, Doctors, Nurses, Therapists, fellow employees.
Where can emotional intelligence be used?
EVERYWHERE!
- Home/ personal life
- Work
- Personal/ professional relationships
What is the only fruit that has its seeds on the outside?
Strawberry
The ________is the term you would use when starting your email.
Extra 100 points if you can give an example of
Greeting
Example: Dear Ms. Smith
How many bullet points should you list for each job
100 bonus points if you can explain why?
3-5
Because too many bullet points can be distracting for the employer/ they may not read through all of them if there are too many.
What does HIPAA stand for
100 bonus points for describing why this is important
Health Insurance Portability and Accountability Act
Important: to protect patient privacy and keep health information confidential.
______ skills are designed to help regulate emotions, and deal with difficult situations in life. These skills often help us reset and position ourselves to effectively do our work / deal with personal issues.
Coping skills
What animal is known for having the strongest bite force of any living creature?
Orca (killer whale)
19,000 PSI
Give an example of how you would end your email to a professional in your industry:
Correct answers:
"Best Regards"
"Sincerely"
"Thank you"
What verb tense should you use if you list a previous job vs. a current job
Past tense for previous jobs (E.g. Managed a team of 4 cooks)
Present tense for current jobs (E.g. Managing a team of 4 cooks)
What are 3 types of insurance you may see while on the job
- Medicare
- Medicaid
- Private insurance (Blue Cross Blue Shield, Medica, Cigna, Allianz Life, Atena, etc.)
__________ is a term used to describe a combination of mental, physical, and emotional traits of a person. This is what makes up who we are today, and shapes our emotional intelligence even from a young age.
E.g. Genetic inheritance, physical attributes, life experiences, environmental conditions all contribute to this.
Temperament
What is the smallest country in the world by land area?
Vatican City!
(0.44 SQUARE KILOMETERS / 0.17 square miles)
What does "Reply All" mean, and why should you use caution when using this email option?
Reply all means your email will be sent to all recipients in an email chain.
You should only use this if you intend for your message to be seen to the entire email chain for your response.
How long should your resume ideally be
1 page.
if 2 pages, should at least fill out halfway down the second page, or be 2 full pages.
Name 3 different settings you could work in for your industry
- Hospitals
- Private Practices
- Nursing Homes
- Outpatient Clinics
- Insurance Companies
- Telehealth Services
What is self-awareness and give an example of this in the workplace
- recognizing your own emotions and when you need to take action to work through these emotions.
Example: Realizing I am upset at a co-worker when I begin to sweat, or my breathing becomes rapid.
What country has won the most FIFA World Cup titles?
Brazil
5 total titles!
In what time frame should you respond to a professional email at work?
24-48 hours (1-2 days)
This term describes words that would stand out the employer/ be picked up by an applicant tracking software.
Hint, this is 2 word answer
Buzz Words
When working with medical billing and coding, what information are you likely working with?
(Must list at least 1)
- Insurance claims
- Reimbursements
- Payments
What is emotional intelligence?
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships using sound judgment and empathy.
What is the heaviest naturally occurring element found on Earth by atomic mass?
Uranium