Legal and Ethical Responsibility
Abbreviation of Health Insurance Portability and Accountability Act
What is HIPPA
The act of making sure that laboratory instruments are producing accurate results.
What is calibration?
The number one way to prevent the spread of infection
What is hand cleansing ?
Temperature, pulse, respiration, and blood pressure
What are the four vital signs?
Can be used to help improve the outcome of their treatment if the patient doesn't speak English
What is an interpreter ?
The length of time medical records are kept
What is two to seven years?
All of the urine that is produced by the patient in a full day.
What is a 24-hour urine specimen?
The ability to analyze a situation and reach a reasonable conclusion.
What is problem solving?
Height and weight; head circumference in infants
What are the body measurements
A patient’s feeling of anxiety in a medical______ environment is abnormally high
What is “White coat syndrome”
Legal documents that allow people to state medical treatments they do or do not want in the event that they are unable to make decisions or communicate due severe illness or injury
What are advance directives?
Glucose found in urine indicates
What is kidney disease or diabetes?
Provide immediate care to victims of critical injuries and illnesses and transport victims to hospitals
What are EMTs?
Numeric value of a person’s weight in relation to their height. It is used as an indicator of the amount of body fat
What is Body Mass Index?
The degree to which an individual has the capacity to obtain, communicate, process, and understand health information and service
What is Health Literacy?
Basic, fundamental rights that belong to all people. They include the rights to freedom, equality, justice, and peace.
What are human rights?
A urine sample that is free from contamination from the surrounding genital area.
What is a clean-catch urine specimen?
Speaking to a patient with terms so they understand what’s being said
What is speaking in lay terms?
Where a tympanic temperatures are taken
What is the ear
When a customer is dissatisfied, and healthcare professionals take responsive action to “recover” the customer.
What is service recovery?
Allows people to donate their body or parts of their body after death for transplantation or medical research
What is the Uniform Anatomical Gift Act?
Indicates the presence of pus or mucus or presence of lipids
What is cloudy or milky urine?
A set of practices and procedures that will help to prevent the transmission of disease within a healthcare facility
What is infection control?
Abnormally low pulse rate, under 60 beats per minute
What is bradycardia?
Apologize, Acknowledge the patient’s feelings, Offer alternatives and Make amends
What are the 4 steps to service recovery?