Workflow
The first questions that pop up when we are checking a patient in.
What are travel screening (COVID) questions?
MAP is an assistance program for residents of this county.
What is Travis?
We do this for any patient that does not have coverage for their appointment.
What is help them apply for financial assistance?
DAR stands for...
What is Department Appointment Report
Two cards we scan into Epic, every visit.
What are insurance cards and ID's?
Medicaid is an assistance program intended for these types of individuals.
What is low-income?
A patient has this much time to fill out a FA application and go to their financial screening appointment.
What are 30 days?
In Epic, when a P is fully checked in, their row in the DAR turns...
What is green?
AIDET stands for...
Acknowledge - Introduce - Duration - Explanation - Thank You
This is the age that allows US citizens to get Medicare.
What is 65 years old?
This is the portal we check any time a patient says they have no coverage.
What is Medicaider?
This area in Epic registration shows which items still need to be completed.
What is the checklist?
SOGI questions that are best done during Pre-Reg.
What are sexual orientation and gender identity questions?
This is one important number found on a membership ID.
What is subscriber number? or What is Medicare/Medicaid number? or What is Group ID?
The process for when a patient has trouble filling out their FA application.
What is the MAC filling it out for them and both MAC and patient sign?
The difference between red and yellow alerts in Epic registration.
What are hard stops (must complete to continue) and soft stops (can continue but should try to complete).
This questionnaire is done for every visit if the patient is on Medicare.
What is the 'Medicare as Secondary Payer Questionnaire (MSPQ)?
RTE is a process that does this.
What is checks for coverage eligibility in "real time" (real time eligibility) within Epic.
CUC Financial Screeners do this.
What is go through the patient's information and documents to help them apply for all types of assistance programs (example: MAP).
Two examples of documents that must be scanned into the documents section of a patient's Epic registration.
What are consent forms, insurance cards, IDs, financial assistance applications (any two examples).