Special Request
This macro could help explain the process for this teacher!
Hello,
My project recently got fully funded for teachers-pay-teachers. yay!. I received an email from Donorschoose.org Saying that I will have to purchase the material myself. Can someone explain why? My project is fully funded.
Best,
Captain Jack Sparrow
Digital resources macro
These are the reimbursement amounts listed in the CTCV:: PD Reimbursement Policy macro
up to $30 per event day for food (does not cover alcohol purchases),
up to $100 per event day for lodging,
up to $150 per project for transportation
Scenario,
You are crushing the loop like the Hulk that you are. you find this project where Amazon rejected the items and there are no replacement items. You reach out to the teacher using what macro?
white glove ordering- Cannot be reordered- no replacement found
Uh oh! A teacher wrote in saying the payment status for their reimbursement check has said “Payment is on the way!” for over 3 weeks now. Which macro can we use to reassure them we’ll have a new check out in no time?
Custom Projects:: Lost Check - Reimbursement
This macro could help explain the process for this teacher!
Hi DonorsChoose,
I'm confused. Do I buy the rockers and then after giving you the receipt and you will mail me a check?
Best,
Thor.
Hint: the project was classified as an invoice
Payment option macro
This macro could help explain the process for this teacher!
I received an email that I needed to upload payment documents for my project. I cannot prepay anything else, and the conference is not until the summer. Is there a way to make a note of that? Thanks!
CCTV:: Hotel Reimbursement
Scenario:
You are LOOPING, and while on the loop you find a project where the items were rejected by amazon because they were out of stock. However, when you log in to amazon the items are back in stock and you are able to purchase them. YAY!
Which white-glove macro would you use to reach to the teacher to let them know that you have purchased the materials?
White glove- teacher ticket- items re-ordered macro
Scenario:
On Monday morning, a teacher reaches out about an item that was classified as a replacement. You, the agent, replies with the Special request- replacement macro. The ticket is pending, you move on with your life. Today is Friday and the tickets re-opens. You realize that the teacher has not answered. What macro would you use to email the teacher in order to make sure he/she has received your email?
cp_tlcemailnudge_macro
Name the 6 important pieces of information asked for in the Special Request:: Replacements:: First Reminder macro.
Weblink:
Item Name:
Item Number:
Price:
Quantity:
Size/Color:
In the CTCV:: Cancel Activity macro, we offer these 2 options to teachers who can no longer attend their trip.
Use the project’s funds for a similar upcoming experience or archive the project and return these funds to your donor
It's Shopping loop season, you are channeling your inner Stephanie and you are showing those project who's the boss. You find this project where all the items were rejected by DICKS, you look for other options and find similar items on amazon prime. what macro would you use to let the teacher know what you found?
White glove ordering- cannot be reordered- replacement found
Hi Will,
I received an email telling me that my invoice was rejected and that I need to re-upload it. Can you explain to me why is that and what's wrong with the invoice that I originally uploaded during the creation of my project?
Sincerely,
Dark Phoenix.
Hint: the project was created on June 2019 and so was the invoice. Rejection date was on October 9, 2019
cp_expiredinvoice_macro