Banks
I’m trying to link my bank account to Square and it keeps failing.
*Regulator shows NON TRANSACTIONAL*
Bank {Failed - Non-Transactional/
Unsupported Account}
My instant transfer isn’t working!
*Regulator shows the account is suspected*
Transfers {Instant/Same-Day Unavailable - Suspected Seller}
I just picked up a reader at a store...what do I need to do next to use Square?
Activation {Download Point of Sale}
Activation {Point of Sale - Suggest}
Activation {Point of Sale - Get Started}
Support {Prospective Seller - Sign Up}
I’m getting a new email address, I need to edit my Square email. How do I do that?
Account {Edit Email/Account Info}
My reader is not what I expected, I don't want it anymore. Can I return it?
Fulfillment {Hardware Return}
I need to replace my old bank with my new bank account on Square. How do I do that?
Bank {View/Edit - Dashboard}
Bank {Edit/Update - Active Account}
There was a transfer that was sent 5 days ago and I still don’t have it. My bank says they don’t see it either. Can you help me?
Transfers {Missing Transfer - Impatient}
I need to issue a refund for the last transaction I took via my app, how can I do that?
Refunds {Issue Refund - Point of Sale}
I can’t access my account, I think I have the wrong password?
Account {Edit Password}
Account {General - Wrong Square Account}
Account {Multiple Accounts Unaware - 1}
I need to have a way to charge my customer every month. Can I do that with Square?
Invoices {Recurring Invoices - Suggest}
Checkout Link {Subscriptions - Suggest}
I changed my bank accounts but the money is still going to my old account!
*Regulator shows the status Awaiting Seller Approval*
Bank {Awaiting Seller Approval}
I just took a £500 payment, but I don’t want to wait until Monday to get the funds. What else can I do?
Transfers {Instant Transfer - Suggest}
How can I find my sales reports on my computer?
Reporting {View Sales Summary - Dashboard}
I’m expanding to two farmers markets, do I need to set up a second Square account?
Account {Multiple Locations - Get Started}
I want to order this hardware from the site but I can’t pay the full amount right now. Do I have any options?
Fulfillment {Hardware Installments - Suggest}
I have a few different locations with the same bank added. I want to know which location my transfers in the bank are from. How can I do that?
Bank {Multiple Locations - Add Transfer Tag}
I’m new to Square and was wondering when I could expect to see my transfers. My bank account verified yesterday.
Transfer {Transfer Schedule - Overview}
Bank {Account Just Verified}
My customer said they never received their receipt. Is there a way I can resend it? I’m on my computer right now.
Digital Receipts {Resend Receipt - Dashboard}
I want to close my Square account. How do I do that?
Account {Deactivate Account}
I have a payment that is showing as Cash in my transactions but I thought I charged the customer's card? Why is it showing as cash?
Payments {Accidental Cash/Other Tender}
I linked my bank on Friday, it’s Tuesday and it’s still unverified! I need to know when those funds will be available!
Bank {Unverified - Impatient}
My instant transfer is missing! Help!!
Transfers {Instant/Same-Day - Missing Transfer - 1}
The app won’t load - every time I try to open it, it just spins and closes. What’s the deal?
Bug {Glitchy App}
Bug {Glitchy App - Troubleshooting}
I sold my business, so we need to change the Account Holder. Can you change it for us?
Account {Change/Transfer Account Ownership}
I need a reader for my pop-up event tomorrow!! Help!!!
Reader {Retail Availability}