EBB
IF A FIELD IS NOT REQUIRED DO WE ADD N/A OR DO WE LEAVE BLANK?
WE LEAVE IT BLANK
Beginning February 12, 2021, Spectrum Mobile is increasing the line limit for mobile ordering, How many lines did it increase to ?
10 active mobile lines.
what are the codes for internet transfer with no new equipment
lk786
ins31
The only limit is your imagination”
Big Hero 6
who wants to fly a plane
shawn
WILL EBB BE ADDED TOWARD PRIOR DEBT
NO..EBB credits will NOT be applied toward prior debt or delinquent balances.
is 5g available nation wide?
5G service is available nationwide.
what are the codes for tv transfer with new equipment
lk286
ins37
“You must not let anyone define your limits because of where you come from. Your only limit is your soul”
Ratatouille
whos child bday just pasted
freddy
WHO IS EXCLUDED FROM EBB
The EBB credit does not apply to Spectrum Internet Gig (must downgrade to qualify)
If You can't find a Mobile account in Zendesk and the customer has not received the payment failed notice. what should you tell them?
Inform them of the 24-48 hour processing time.
what is the code to port voice
it002
“I never look back, darling. It distracts me from the now”
The Incredibles
who went on vacation to chicago
joe
IF YOU MOVE AND YOU HAVE EBB IN OLD PLACE , WILL EBB FOLLOW YOU TO NEW PLACE?
Move/Transfer of Service customers must enroll in the EBB program at their new location following EBB flagged and non-flagged business rules (Even if the customer was already enrolled in the EBB program at the prior location).
how many mobile plans do we offer?
3
14 by the gig
45 unlimited talk and text and 20 gig
55 unlimited talk and text and 30 gig
what are the codes for tv equipment swap
V0107
LK286
SD301
INS44 (STB SWAP)INS46 (DVR SWAP)
“Let love guide your actions”
Brother Bear
who son graduates this year from high school
Millie
what does EBB stand for?
Emergency Broadband Benefit
Does Call Forwarding also forward text messages?
No, Call Forwarding won't forward text messages a customer receives on their mobile phone.
if we send a tech out what is the charge?
49.99
“Nothing is more important than our friendship”
Monsters, Inc.
who worked with horses
Deanne