Support
MSCH Proud
Culturally Sensitive Care
Communication
Performance Appraisal
100

Are you supported for professional development?

Yes!

Mentorship Program, Clinical Ladder, Harvard ManageMentor, CE's offered at NYP, Conference Benefits, Education Days, Tuition Reimbursement, Certification Reimbursement & Compensation, CNVs/Nursing Professional Development support, SABA Learning Center

100

Why did you come here?

All answers are correct! Often people speak to NYP reputation, the specialized type of patients we see

100

How do you meet patient's religious expectations?

Determine faith upon assessment, customize and incorporate religious needs into care plan, speak to any specific patient experiences you may have had

100

How do you communicate with your manager/PCD?

Speak to different modes of communication: on the unit, email, text, at staff meetings, etc..

100

Have you received Peer Review/Feedback as a part of your performance appraisal process?

Yes, we seek peer feedback from 2 peers every year as a part of our performance appraisal process.

200

Have you taken advantage of tuition reimbursement?

Yes! (speak to your academic experience and our updated/improved tuition reimbursement/prepay option)  Tuition reimbursement for nursing is $17,000 per year.  Or

Not yet! Speak to educational benefits discussed above. 

200

How long have you been here?

All answers are correct. Speak to your years of service.

200

How do you care for patients who do not speak English?

Discuss the different types of interpreter services: On site interpreters, Over The Phone interpreters, Video Remote Interpreting, Documents printed in different languages. Documents can be sent to https://services.llts.com/NYP/requestQuote.php to be translated.

200

How do you communicate with your CNO?

Staff Advisory Council, Email, Meets every other week with a nurse from each unit at Conversations with Bernadette, Rounds on the unit

200

Do you perform a self-appraisal?

Yes, we perform self appraisals where we rank ourselves with: meets, exceeds, exceptional, does not meet etc for all categories of the performance appraisal and give ourselves an overall rating.

300

What nurse consults/resources are available to you?

Ethics, Wound Care, Nursing Research Scientist, Others?

300

Why do you stay here?

All answers are correct. Most people speak to their patients, colleagues, and positive work environment

300

What type of patient populations do you take care of?

Speak to the diversity of your patient populations

300

When did you last see your CNO?

Monthly at Professional Governance Day, Night Staff Advisory Council, speak to the last time she rounded on the unit, attends Nursing Grand Rounds, etc.

300

Do you set a professional goal as a part of the process?

Yes, we set a professional goal each year based on feedback from our peers.  (Share what yours is!) 

400

Have you attended any conferences? 

Yes (Speak to which conference you attended) NYP reimburses for business related expenses such as travel and meals. Granted up to 3 days off (37.5 hours)

No (Speak to conference benefits)

400

What are you proud of at work?

All accomplishments! The care you provide, the team you work with etc..

400

How do you care for patients who are deaf and sign?

Provide interpreters for American Sign Language, video remote interpreting, or onsite

400

How is conflict between nurses and physicians handled?

If a conflict is unresolved, escalate to PCD or supervisor who supports/advocates, have debriefs

400

What changes have you made to your practice or professional development based on your peer feedback/peer review?

Speak to completion of goals you had set. Often times may include becoming certified, going to a charge nurse or preceptor workshop etc.

500

How were supported by the hospital during the pandemic?

Increased PPE, Transportation, Meals, Bonuses, Free telehealth visits, paid time off to care for self or family with COVID, mental health resources/free counseling visits, hardship fund

500

How have you made a difference at NYP?

You make a difference every day when you care for patients! Most also speak of any projects implemented, policy changes, contributions at Unit Council/Professional Governance Day Committees, etc

500

Do you have other examples of patients with religious diversity in your experiences?

Yes, speak to the different faiths of your patient population and how you help to provide exceptional care.

500

How do you have a voice in nursing practice?

Unit Council, Professional Governance Committees, Goal Board for process improvement, STPs

500

What is the performance appraisal process?

Peer Feedback - Self Appraisal - Set Professional Goal based on Peer Feedback - Submit in Workday to Supervisor/PCD - PCD evaluates - Meet with Supervisor/PCD- Sign Off

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