TRANSFORMATIONAL LEADERSHIP
Michelle Lippert for ambulatory
Sue Ripsch for system (through 8/15/19)
Deb Potempa for system (8/15/19 to present)
Who is the CNO?
WOW awards
Emails
Staff meetings
Rounding
Shield of Excellence
PRACTICE awards
Years of Service recognition dinners
What is partner recognition?
Focus on clinic practice and process
Linked on annual evaluation
Intended to improve collaboration and professional practice
Performed nurse to nurse (person of same rank)
Performed minimum twice per year
What is peer review?
Patient Bill of Rights
ANA Bill of Rights for Nursing
ANA Code of Ethics for Nursing
What are the resoures that guide our professional nursing practice?
Pt prep
administer injections
pt communication
pt education
triage
doing precerts and prior authorizations
etc...
What is how does your role impact patient care?
A committee or forum for nurses to share practice improvements and outcomes
A collaboration of peers
What is NPC (Nurse Practice Council)?
Tuition reimbursement
Nurse residency
Certification reimbursement thru success pays
Mentoring
In house training
How does the organization support professional development?
Empowerment to make pt. centered decisions based on clinical knowledge and skill using evidence based practice.
What is nursing autonomy?
Nursing website
Journal Club
Nursing Journals
Clinical Key
Research and Quality Council
Librarian (John Goss)
What is tools and resources for obtaining Evidence Based Practice?
Recognize nursing excellence
Improve pt care at all levels of the system
Improve nursing recruitment and retention
International recognition
It is the gold standard for nursing excellence
High nurse engagement
Enhanced interdisciplinary collaboration
A culture that focuses on improving pt outcomes
What is MAGNET recognition?
Mercyhealth nurses serve with a passion for making lives better utilizing clinical expertise to deliver state of the art care to patients and families.
What is the Mercyhealth nursing mission?
Budget involvement
Staffing input
leadership communication
Interdisciplinary committee involvement
Task forces
Huddles
How do nurses participate in decision making?
Handwashing
Fall Risk assessment
Use of 2 pt. identifiers
Use of interpreter services
Critical test results documentation
Time outs for procedures
Depression screenings
What is culture of pt safety?
Ambulatory Nursing Research Project
What is Clinic RN residency program?
A goal or target used to improve processes and outcomes
Identify and eliminates barriers and improves inefficiencies
Helps identify opportunities for improvement
What is a benchmark and how does it improve outcomes?
Attend Epic Super User group meetings
Participate in Nurse Practice Council
Talk to your Leadership
Call IS help desk
How do you advocate for change in electronic documentation?
Display Shared Governance model
What is shared governance?
Use of CMOS standards
Establish personal connections/trusting relationships/rapport
Utilizing teach back
Notify of wait times
Narrate Your care
L.E.A.D.
Review Press Ganey data and comments
Transparency reports
What is improvement in pt. satisfaction?
Blood Pressure Recheck process
Target B/P
What is a performance improvement project developed using evidence based research?
Peer interviewing
Partner engagement surveys
Staff meetings/ dept huddles
Education needs assessment
What is nurse involvement in recruitment and retention?
An annual plan of nursing strategic objectives and goals developed by nursing from all levels of the organization.
What is the nursing strategic plan?
Using data to drive improvement
Discussing data with team and leadership
Collaborating with team to develop performance improvement projects and action plans
Perform pt outreach (Working pt lists)
Patient education
Patient Satisfaction
Review health maintenance
PI tracking sheet
Dashboards
What is your involvement in quality?
Use of Culture Vision
Talking to Leaders
Contact Ethics Committee
Contact HR
What resources are available to resolve ethical concerns?
An administrative body established to protect the rights and welfare of human research subjects.
What is an IRB (Institutional Review Board)?
Improved B/P rechecks
Improving Press Ganey results
HPV Vaccination rates
Improved colorectal cancer screening rates
Improved breast cancer screening rates
Decreased wait times
Improved access to care
What is one thing you are proud of that your department has accomplished