ROW ONE
A physician who diagnoses and treats diseases of the skin, hair, and nails is a(n) ________blank.
1. orthopedist
2. neurologist
3. gastroenterologist
4. dermatologist
5. endocrinologist
What is 4. dermatologist
Which physician specialist diagnoses and treats diseases of the kidney and bladder?
1. urologist
2. neurologist
3. ophthalmologist
4. pathologist
5. endocrinologist
What is 1. urologist
Hospice services are offered only to patients with fewer than ________blank to live.
1. 1 year
2. 3 months
3. 1 month
4. 6 months
5. 18 months
What is 4. 6 months
A medical assistant working in a pediatrician's office who takes a continuing education class on child development demonstrates ________blank.
1. flexibility
2. acceptance of criticism
3. integrity
4. growth
5. responsibility
What is 4. growth
Which of the following are key strategies for ensuring your success as a medical assistant?
1. critical thinking, time management, and stress management
2. teamwork, organization, and professional boundaries
3. goal setting, time management, and teamwork
4. work quality, punctuality, and stress management
5. professional appearance, teamwork, and critical thinking
What is 1. critical thinking, time management, and stress management
A physician who specializes in the treatment of patients with cancer is a(n) ________blank.
1. pathologist
2. oncologist
3. surgeon
4. urologist
5. gynecologist
What is 2. oncologist
Disorders such as stuttering and hearing impairment are diagnosed and treated by a(n) ________blank.
1. speech/language pathologist
2. occupational therapist
3. ophthalmic assistant
4. physical therapy assistant
5. massage therapist
What is 1. speech/language pathologist
An example of a disorder treated by an endocrinologist is ________blank.
1. hyperthyroidism
2. stroke
3. cleft lip
4. heart disease
5. hypertension
What is 1. hyperthyroidism
The need for ________blank occurs when a provider’s schedule changes to include evening and weekend hours in order to service more patients.
1. communication skills
2. empathy
3. professional judgment
4. flexibility
5. critical thinking
What is 4. flexibility
Which of the following is an example of a soft skill?
1. managing medical records
2. being dependable
3. assisting a provider with patient examination
4. scheduling appointments
5. cleaning an exam room
What is 2. being dependable
The term that refers to assessment of the urgency and immediate medical needs of a patient is ________blank.
1. first aid
2. triage
3. emergency
4. paramedic
5. compliance
What is 2. triage
A professional who has studied the chemical and physical qualities of drugs and dispenses medication to the public is a ________blank.
1. nurse practitioner
2. pharmacy technician
3. medical technologist
4. physical therapist
5. pharmacist
What is 5. pharmacist
Which of the following involves careful listening, observing, speaking, and writing?
1. professional judgment
2. critical thinking skills
3. empathy
4. communication skills
5. persistence
What is 4. communication skills
When a patient has a stroke in the provider’s reception area, it is essential for the medical assistant to first ________blank.
1. ask the other patients what happened
2. yell for help
3. remain calm
4. document the details of the incident
5. call an ambulance
What is 3. remain calm
Which of the following is not an example of a hard skill?
1. scheduling appointments
2. interviewing patients
3. being honest
4. taking vital signs
5. coding for insurance purposes
What is 3. being honest
An allied health professional trained to draw blood for diagnostic laboratory testing is a ________blank.
1. nursing assistant
2. pharmacist
3. radiologic technologist
4. phlebotomist
5. physical therapy assistant
What is 4. phlebotomist
Which physician specialist is also referred to as an ENT ?
1. nephrologist
2. pediatrician
3. otorhinolaryngologist
4. obstetrician
5. gerontologist
What is 3. otorhinolaryngologist
A personal qualification of being an effective and productive medical assistant is to ________blank.
1. show respect to patients
2. graduate from an accredited program
3. pass an accreditation exam
4. have experience as a nursing assistant
5. take a patient's vital signs
What is 1. show respect to patients
As a medical assisting professional, your attitude ________blank.
1. should be true to your own feelings
2. allows you to learn from criticism
3. can be different with coworkers than with patients
4. does not matter as long as you are positive
5. should become aggressive when necessary
What is 2. allows you to learn from criticism
The minimum proficiencies necessary to do a job are known as ________blank.
1. hard skills
2. competency skills
3. soft skills
4. diploma skills
5. dependent skills
What is 1. hard skills
The branch of medicine that deals with the diagnosis and treatment of problems and diseases of older adults is ________blank.
1. gynecology
2. endocrinology
3. gastroenterology
4. osteopathy
5. gerontology
What is 5. gerontology
Which of the following U.S.-based nonprofit organizations is dedicated to maintaining and elevating the standards of healthcare delivery through the evaluation and accreditation of healthcare organizations?
1. American Medical Association
2. American Hospital Association
3. American College of Physicians
4. The Joint Commission
5. American Pharmacists Association
What is 4. The Joint Commission
When a patient with the flu describes how he/she has been unable to sleep, the empathic medical assistant responds with
1."I feel sorry for you."
2. "It will get better soon."
3. "I know how the flu can disrupt sleep."
4. "You cannot expect to sleep when you are sick."
5. "You should have taken some cold medicine."
What is 3. "I know how the flu can disrupt sleep."
Which of the following personal qualifications is necessary for the overall efficiency of the medical facility?
1. acceptance of criticism
2. willingness to work as a team member
3. remaining calm in a crisis
4. critical-thinking skills
5. personal and professional growth
What is 2. willingness to work as a team member
Showing up for work on time every day is an example of what type of skill?
1. hard skill
2. competency skill
3. soft skill
4. diploma skill
5. dependent skill
What is 3. soft skill