An item with one or more transparent areas which reveal some of the contents (usually the address information).
What is a Window Envelope?
A centralized location with staff dedicated to handling the organization’s incoming and outgoing mail.
What is a Mailroom?
The intended recipient.
What is an Addressee?
Any mail item that is posted in Canada for delivery to a Canadian address.
What is Domestic Mail?
An expression used to describe postal mail. The implication is that postal mail moves very slowly.
What is Snail Mail?
The standard office envelope in North America.
What is a #10 Envelope?
To make something happen more quickly. A term used in the mail process.
What is Expedite?
Any item that we mailed but was undeliverable.
What is Returned Mail?
Any mail item that exceeds the maximum size or weight limits of Lettermail and Incentive Lettermail.
What is a Parcel?
A tool to weigh envelopes and packages and print postage.
What is a Postage Meter?
A 9 x 12 or 10 x 13 envelope, usually tan or brown in colour?
What is a Manila Envelope?
The internal mailing system we use to send a physical document to a co-worker.
What is Interoffice Mail?
The Canada Post term for domestic mail that includes: letters, cards, postcards, invoices, credit card statements or any other item which meets the specified size requirements.
What is Lettermail?
A prepaid service which provides evidence that a letter was received by the addressee.
What is Registered Mail™?
A postage product which incorporates an image that we provide to Canada Post.
What is Picture Postage?
The address of the sender of a mail item, usually in the top left corner of an envelope.
What is a Return Address?
Paper used when circulating documents among co-workers.
What is a Routing Slip?
A document that provides the evidence that a delivery was made.
What is Proof of Delivery?
Markings on an envelope including the name of the organization, their Canada Post customer number, and a barcode. These carry no value, but they save time when preparing bulk mailings.
What is Postal Indicia?
The cost associated with having our mail collected and delivered by Canada Post.
What is Postage?
This item requires specific information that helps our mail staff to deliver it to a co-worker. This usually includes the date, the co-worker’s full name, co-worker’s location, and the sender's information.
What is an Interoffice Envelope?
The process of underlining, highlighting, summarizing, or otherwise marking correspondence to save the addressee time examining the documents themselves.
What is Annotating?
The term C.O.D stands for this.
What is Collect on Delivery?
The formal name for the party receiving a shipment.
What is a Consignee?
An individual with the authority to sign certain documents.
What is a Signatory?