Policy
HVAC
Electrical
Plumbing
Appliances
100

What is the required response time for on-call emergencies?

Within 1 hour of receiving call

100
  • Why do you use a vacuum pump on an air conditioning unit?

  • A. To remove the Freon
  • B. To remove impurities
  • C. To remove the oil
  • D. All of the above
  • B. To remove impurities
100

What does G.F.I. stand for?

Ground Fault Interrupter

100
  • To repair a leak in a joint of a CPVC pipe, you should just add glue to the joint?

  •   A. True
  •   B. False

B. False

100
  • A single burner on a range will not come on. How do you check to see what is wrong?

  • A. Ohm out the burner that is not coming on
  • B. Replace the burner
  • C. Replace the thermostat
  • D. Reset circuit breaker

A. Ohm out the burner that is not coming on

200

At what amount of snow accumulation are we required to begin snow removal

1 inch

200

Why is there a delay in restarting a compressor that has kicked off due to an internal overload?


Compressor overheated. Unit must cool off

200

True or False

It is permissible to replace a breaker with one of higher amperage rating if the original trips regularly.

False- Breaker must be replaced with one of the same amperage

200

What is the purpose of a vent pipe in your plumbing system?

To allow gas to escape.

200

The pilot light on a standing pilot water heater won't stay lit. What might be causing the problem?

The thermocouple

300

What is required for any vendor to work on Murn sites

Executed Service agreement. Compliance thru Vendor Shield

300

What is one purpose of shutoff valves on the compressor during installation and when servicing?


To allow the Freon to be saved while servicing the unit

300

What is the purpose of a 3-way switch?



Allows you to control a switch from two (2) locations

300
  • Which of the following can you do to prevent water pipes from freezing inside the building when temperatures are low?

  • A. Leave a slow drip on faucets.
  • B. Apply a heat source to keep pipes heated.
  • C. Open cabinet doors with exposed pipes inside or behind.
  • D. All of the above
  • D. All of the above
300

As the hot water heater tank is being filled up, you should:

Purge the tank of air

400

What outside temperature classifies Heat and AC as an emergency?

Heat- below 65

AC- above 85

400

What is most likely the problem for having excessively high head pressure on AC unit?


  • A. Dirty condenser coils
  • B. Possible partial line restriction
  • C. Over charged with refrigerant
  • D. All of the above
  • D. All of the above
400

What size wiring is used on a 15amp circuit?

14 guage

400

What is the purpose of a backflow preventer?

To prevent water from flowing backwards in plumbing system.

400

What would cause soap bubbles to run out of the dishwasher when it is running?


The resident used hand dishwashing soap instead of automatic dishwashing soap

500

What items should be completed during every preventative Maintenance in apartments? 5 items

Filter change, clean condensation drain, check for leaks, Test smoke alarms and GFI's, inspect housekeeping.

500

How can you test a compressor to determine if it is faulty?

Using multi-meter, check for continuity across all 3 terminals

500

What is the difference between ohms and amps?

Ohms= resistance

Amps= Current

500

What is the best way to remove heavy grease clogs from main drain.

Use jetter machine cleaner

500

What should be checked/replaced if the compressor in refrigerator does not run

Start and relay switch

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