FER
Which number does Amilcar need on WO's, serial number, model number, or QR number?
Serial Number.
What tool do we use to train a new Maintenance Associate.
Onsite Maintenance Training Checklist.
Who is our current HVAC vendor?
Allied Mechanical HVAC.
How can you see vendor/AFM communication on a WO?
In the notes section.
Outside of the portal, what websites can you order tools from.
Grainger and McMaster
Amilcar Ortega.
What do the red, blue, yellow, and green microfibers colors mean?
Red are for toilets, blue are for general/common areas, yellow are for glass/mirrors, green are for locker rooms.
The internet is down at your club, who do you contact?
IT via the Service Desk.
Should you shadow the plumber when they replace a shower valve?
Yes.
Who do you send your outside portal tool order link to?
Eqsupply
When should you replace a cable on the multi-jungle gym?
When the rubber is coming off and metal is exposed.
How often should we update Sortly?
Everytime an item leaves the supply storage. No more paper logs.
The music is off in the locker rooms. What is the next step to troubleshoot?
Check the grayv box using wired headphones.
Who has access to Service Channel for your club?
GM/AGM/MM/MOD.
Who approves your outside tool order?
General Manager/Assistant General Manager
When should you replace the water in a water rower tank?
When the water turns murky or can put a chlorine tablet. Either answer.
In what order should the shower bottles be displayed?
Shampoo, Conditioner, Face Wash, Body Wash.
Name three of our current vendors.
Answer may vary.
Your steam room lettering is coming off, what should you do first before placing a WO?
Check all other lettering such as Membership Advisor, General Manager, Operations, Sauna, Equifit, etc.
What budget do grainger/mcmaster orders get billed on?
Club Supplies.
Show how you calibrate a stages bike using the console AND using the Stages Power App.
In person demonstration.
What should you do if you get a member complaint that a shower has low pressure and you just replaced the shower head yesterday?
Drill a hole on the restrictor.
Is the FixIt app linked to Service Channel?
No. FixIt app is for all club staff use. WO's should be requested on SC.
What do you need to do to your Service Channel app if it does not accept your club login?
Update the app.
Does your club have a snake to use in case of a clog?
Yes.