All About JIRA
These are our Dashboards.
What is Maintenance1, Maintenance2, Maintenance4, Outbound Rep 1, Clerical Rep 1, Group Issue Rep, and My Contract Reviews?
This is where you check to verify information like Eligibility/Termination Language, Rehire Rules, etc.
What is Group Rules?
These are all the products we offer at Mutual Of Omaha.
What are: Basic Life/AD&D, Voluntary Term Life/AD&D, Short Term Disability, Long Term Disability, Critical Illness, Accident, Dental, Vision, PFML, Hospital Indemnity?
We only view this policy plan folder when needing to reviewing the most recent information on the plan.
What is 'Current'?
These are the termination policy languages a group can have.
What is On The Day and Last Day of the Month?
This is sent out prior to completing/closing out a task.
What is a confirmation e-mail?
You can use these two indicators to verify you are looking at the correct member in the search.
What is last 4 of SSN and DOB?
This is the difference between contributory, non-contributory, and voluntary plans.
What is Contributory=Cost-sharing coverage;
Non-Contributory=Employer paid coverage; Voluntary=Employee-paid coverage?
This is where you find information like the Guaranteed Issue (GI) Amount or Dependent Rostering information.
What is 'Other Provisions'?
You will also see these words used when a group is requesting a member to be terminated.
What is "drop" or "cancel"?
1) You will need to open this first when you are reaching out for information on your task, then 2) it becomes this.
What is an Outbound and HFR (Hold For Review)?
This is what you click to make any changes to the member's record or even terminate them.
What is Member Options?
Dental plans can be set up with these; and they can only have one, not both.
What is Late Entrant (LE) and Benefit Waiting Period (BWP)?
What is Open Enrollment (OE) and Annual Increase Option (AIO)?
This has to be done if a termination request is received, but the member is not in the system to process.
What is confirm enrollment information, enroll, then process term?
This is our Time Service - in days.
What is 2 Days?
You can access plan master contracts in this section.
What is Documents?
A full address and rostered dependents are needed for these benefits.
What is Dental and Vision?
This can be reviewed to confirm benefits that employees had before coming to Mutual Of Omaha.
What is a Prior Carrier (PC) Bill?
This date must be verified before processing a termination for a group that has disability (STD, LTD) plans, or their overall coverages end 'On The Day' if not provided.
What is Last Day Worked?
Password codes can be sent to this dashboard from Microsoft 365 encrypted.
What is Clerical Rep 1?
This is why the billing section automatically populates when accessing a group.
What is a Self-Administered group?
A salary is always needed for the enrollment or updates of these benefits.
What is Short-Term and Long-Term Disability?
In Other Provisions for Life Plans, this is what we need to verify to determine if and how to roster the Spouse.
What is Sps Admin on EE Age?
If a group requests to terminate a member from all their coverages for greater than 12 months and wants full credit on their bill, this is required to submit first.
What is a Contract Review?