Ware that is Hard
The primary component that processes the signals and makes computing possible. It acts as the brain of any computing device.
What is the CPU (central processing unit)?
The most important software that runs on a computer. It manages the computer's memory and processes, as well as all of its software and hardware.
What is an OS (operating system)?
The first thing to do when you get to a customer who put in a network ticket for troubleshooting.
What is ask questions and listen?
The type of plug on an ethernet/network cable for connecting a computer to the network
What is RJ45
An A word used to describe someone expressing themselves readily, clearly, and effectively.
What is Articulate?
Temporary storage in your computer that gives applications a place to store and access data on a short-term basis.
The most commonly used OS on desktops.
(bonus if you can tell me the most common one for mobile devices)
What is Windows (desktop)?
What is Android (mobile)?
The second thing you should do during troubleshooting.
What is research
Allows devices such as computers (laptops and desktops), mobile devices (smart phones and wearables), and other equipment (printers and video cameras) to interface with the Internet without a physical cable.
What is Wi-Fi (wireless fidelity)?
A P word that means more important than anything else or chief in importance.
A processing unit designed to process images and accelerate the rendering of 3D computer graphics on consumer devices, such as computers, smartphones, and gaming consoles.
What is a GPU (Graphics Processing Unit)?
A component of the Windows operating system (OS) that helps administrators and end users monitor, manage and troubleshoot tasks.
What is Task Manager?
Part three of troubleshooting!
What is implement and execute?
The ratings of ethernet cables.
What is Cat(1,2,3,4,5,5e,6,6a,8)?
This E word is an adjective that means extremely bad, horrifying or appalling.
Circuits on the motherboard that connect the CPU to other components. It moves instructions and data around the system. The speed of this is measured in megahertz (MHz).
What is a bus?
Firmware used to provide runtime services for operating systems and programs and to perform hardware initialization during the booting process (power-on startup).
What is a BIOS? (Basic Input/Output System)?
Shooting Trouble: PART 4
What is verify everything works properly?
At least two types of ethernet cables
What is STP, UTP, Fiber, Coaxial
This C word describes a hiding place especially for concealing and preserving provisions or implements; it also describes a region of computer memory where frequently accessed data can be stored for rapid access
What is Cache?
The term usually used to describe the small amount of memory on a computer motherboard that stores the BIOS/UEFI settings. Some of these settings include the system time and date, as well as hardware settings.
What is CMOS (complementary metal-oxide-semiconductor)?
An MMC (Microsoft Management Console) snap-in that was introduced with Windows XP. It allows access to admin tools, including the Event Viewer, Task Scheduler, local users and groups, performance logs and alerts, Device Manager, Disk Management, and the Services manager.
What is Computer Management?
The Finale of troubleshooting.
What is Report and document?
A communication system that transfers data between components inside a computer, or between computers.
What is a bus?
A C word that refers to the use of many words to say something that could be said more clearly and directly with fewer words. Usually encountered in formal speech and writing, this can also refer to speech that is intentionally evasive.
What is Circumlocution?