Recent RU's
Slack
Loyalty Support
2000's Pop Culture
World Animal Trivia
100

Effective 11/6 this was introduced to streamline the correction process for GXS artwork

What is the GraphXSource Order Resubmission Form?

100

The channel you would use if you have a Service process related question

What is help-service?

100

True or False

When creating a fix, it is okay to also review it if there are no changes to the printer or deco method?

False

In LTY, we should not review ANY fixes

100

These celebrities made up the romantic relationship known as "Brangelina" 

Who are Brad Pitt and Angelina Jolie?

100

The land animal that has the most powerful bite

What is a hippopotamus?

200

This new conversational AI has been added to Docebo to assist in quickly searching information and assets.

What is Harmony?

200

The channel you would use if you have a LTY support related question

What is team-service-makalu?

200

The person you would RA an email to for Stanford orders

Who is CP (Christie Roman)?

200

These were the original three judges of American Idol

Who are Simon (Cowell), Paula (Abdul) and Randy (Jackson)?

200

This is the only mammal capable of true flight

What is a bat?

300

This was added for 10% of our website visitors to make live support more discoverable and engaging for customers

What is the floating chat widget?

300

The channel you would use for teammate or leader opinions (ex. swapped packages)

What is team-service?

300

You would put order information here if there is a scenario that you are unable to complete that is not in the "scenarios to skip" section

Where is the complex tab in the Loyalty Support guidance sheet?

300

The 2004 documentary "Supersize Me" followed a filmmaker's declining health while eating only food from this franchise for 30 days

What is McDonalds?

300

A group of cats is also known by this name

What is a clowder?

400

Effective 11/13, this addition will help cut down on calls where the customer wants to inquire about their order status

What is the Order Status Phone Bot?

400

You would go here if you want to set your notification sounds to "hummus"

Where is Preferences?

400

Other than Stanford and LOT orders, we will not work on these types of orders while supporting

What are Promo replacements and patch hats?

400

This 2004 movie popularized the term "fetch"

What is Mean Girls?

400

The only place on a dogs body that has sweat glands

What is the pads of their paws?

500

There is a lot of "Buzz" around Custom Ink now being licensed to print order for this school

Who is Georgia Tech?

500

This symbol indicates that a channel is private and not able to be seen unless you are added to it

What is a lock symbol?

500

The acronym "LOT" stands for this

What is Large Opportunity Team?

500

This popular T-Mobile cell phone featured a hinged screen that opened up to reveal a full QWERTY keyboard

What is the Sidekick?

500

The animal with the highest blood pressure

What is the giraffe?

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