Show me the $!
Skin
Bones
Muscles
Contraindications
100
A printed resource promoting a product/service that you might find on a wall or in a window of a clinic/ shop
Poster
100
What is the top layer of skin?
epidermis
100
What is this bone (green)
Frontal bone
100
Muscle that flares the nostrils
Nasalis
100
Can we treat someone who presents for their treatment with a fever?
No
200
What does KPI stand for?
Key Performance Indicator
200
Where in the skin is collagen found?
dermis
200
What is this bone? (solid colour)
Mandible
200
Function of the Masseter
chewing/ mastication (raises jaw for chewing)
200
Scabies: Bacterial, Viral, Fungal or Infestation?
Infestation
300
What is cross-promotion? give an example
When you recommend another product or service that will complement/ help the client's concern.
Example-
Product: the client buys a cleanser and while checking it out at the register you recommend the matching moisturizer.
OR
Service: You have a client in for makeup, and they mention they are concerned with acne so you recommend they book in with the facialist.
300
What is the cell that produces pigment?
Melanocyte
300
What is this bone?
Maxilla
300
Muscle responsible for winking
Orbicularis Oculi
300
Coldsores: Bacterial, Viral, Fungal or Infestation?
Viral
400
What is upselling? + Give an example
Upselling is when you recommend an upgrade to improve the benefits for the client and also make more money for the business.
example:
- after reviewing the client's concerns/ needs you realize they would benefit from a specialized facial and recommend they upgrade to that from their original booking of a basic facial.
OR
- A client goes to buy a basic milk cleanser but while chatting to them at the checkout they mention they are concerned with pigmentation so you recommend a better cleanser that contains ingredients that that work on pigmentation.
400
How long does cell turnover take approximately?
28 days
400
What is this bone? (red)
Nasal
400
Location of the Orbicularis Oris
lips/ around the mouth
400
Impetigo: Bacterial, Viral, Fungal or Infestation?
Bacterial
500
name 4 key aspects of merchandising
1. Product Selection
2. Product Placement
3. Visual Merchandising
4. Pricing and Promotions
5. Store Layout and Design
500
Name 4 functions of the skin:
Sensations: allows us to feel our environment
Heat regulation
Absorption
Protection
Elimination (via sweating)
Secretion (sebum)
Vitamin D production
Melanin Production
500
What is this bone? (green)
Zygomatic bone
500
What is the function and location of the corrugator muscle?
Location: Eyebrows
Action: Frowning
500
Conjunctivitis: Can we treat the client?
No