Daily Checks
After you’ve identified a group of potential customers, your next step is finding out as much as you can about what they think of your
Product idea
Which part of the operations process is best described as the quality step where quality is evaluated
Feedback Loop
Which of the operations impact strategies is described below?
Aims to have the lowest cost and the most price competitive in the marketplace but still maintain profitability
Cost Leadership
Which forecasting data method is best described below:
A series of averages, useful in short-term predictions when little data is available
Moving Averages
Which forecasting variation is best described below:
Erratic, impacted by inconsistent variables
Random
Environmental uncertainty refers to the environmental issues in the
Product Chain
Which part of the operations process is best described as capital, information, time and skill
Input
Which of the operations impact strategies is described below?
Cutting costs by increasing the size of the business by buying in bulk and being able to negotiate lower costs per unit with suppliers
Economies of Scale
Which forecasting data method is best described below:
Utilizing a panel of experts and working to develop consensus
Delphi Method
Which forecasting variation is best described below:
Shows regular patterns within a single year
The nature of the _________ determines the appropriate strategy for the firm producing it.
Product
Which part of the operations process is best described as adding value through influences, sequences, layouts and schedules
Transformation/Operations
Operations management is concerned with the design, management, and _____________ of the systems that create the organization’s goods or services.
Improvement
Which forecasting data method is best described below:
Collecting interview and survey feedback directly from customers
Market Surveys
What is step one in the Total Quality Implementation process?
Customer Focused
In order to develop agile capability, a firm needs to develop a supply chain that is focused on the
Customer
Which part of the operations process is best described as warranties and customer service
Output
Define Strategy
Identifying components that affect all business functions
Which forecasting data method is best described below:
Assumes demand is the same from the current to the next period
Naive Approach
What is step three in the Total Quality Implementation process?
Process Centered
Operations management is concerned with the _____________, _____________, and _____________ of the systems that create the organization’s goods or services.
Define Operations
The business processes that transform inputs into outputs
Define Business Strategy
Contributing to the long and short-term directions and plans of the business
What is one factor that defines quality:
Technology
Contract specifications
Access
Customer service
Cost
What is step six in the Total Quality Implementation process?
Fact-based decision making