Managing and Performing
Decision Making
Ethics and Business Ethics
Strategic Analysis
Strategic Management
100

One example of the types of roles managers play.

What are interpersonal, informational or decisional

100

These are all the individuals or groups that are affected by an organization (such as customers, employees, shareholders, etc.)

Who are Stakeholders

100

THIS is applied ethics that focuses on real-world situations and the context and environment in which transactions occur—How should we apply our values to the way we conduct business?

What are Business Ethics?
100

These make up the EXTERNAL components of SWOT.

What are opportunities and threats?

100

This is an expression of what a business’s founders want that business to accomplish. — it is simply a sentence or two that states why the business exists.

What is Vision?

200

One of the levels of management.

What are executive, first line or middle

200

The human brain processes information for decision-making using one of these two routes.

What are REFLECTIVE and REACTICE

200

These are desired goals or objectives.

What are Terminal Values?

200

Part of PESTEL that includes facts about the income, education, age, and ethnic and racial composition of a population.

What are demographics?

200

This takes the "why" of a vision statement and gives a broad description of how the firm will try to make its vision a reality.

What is Mission

300

These level of managers traditionally require more conceptional skills.

What are Executives. 

300

Mental shortcuts that allow a decision maker to reach a good decision quickly. They are strategies that develop based on prior experience.

What are heuristics.

300

These are preferred means of behavior used to obtain those goals.

What are Instrumental Values

300

The five components of Porter's 5 forces.

What are:

Industry Rivalry

Supply Power

Buyer Power

Threat of new Entants

Threat of Substitutes

300

These are the Levels of Strategies.

What are Business, Corporate and International Strategies?

400

The process of planning, organizing, directing, and controlling the activities of employees in combination with other resources to accomplish organizational goals.

What is Management
400

The tendency of a group to reach agreement very quickly and without substantive discussion.

What is groupthink?

400

This principle basically holds that an action is morally right if it produces the greatest good for the greatest number of people. Or the "ends justify the means."

What is utilitarianism?

400

An example of this PESTEL factor could be: Political pressure on businesses to reduce their impact on the natural environment has increased globally and dramatically in the 21st century.

What are Environmental Factors

400

In the BCG matrix, these are business units that have high market share in a market that is not growing.

What are cash cows?

500

THESES include long-range planning, controlling, environmental scanning, supervision, coordination, customer relations, community relations, internal consulting, and monitoring of products and services.

What are Managerial Responsibilities

500

Two Examples of the decision making Steps

What are:

  1. Recognize that a decision needs to be made.
  2. Generate multiple alternatives.
  3. Analyze the alternatives.
  4. Select an alternative.
  5. Implement the selected alternative.
  6. Evaluate its effectiveness.
500

Name one of the four tenets of Justice

What are:

(1) All individuals should be treated equally

(2) Justice is served when all persons have equal opportunities and advantages

(3) Fair decision practices, procedures, and agreements among parties should be practiced

(4) Punishment is served to someone who inflicts harm.

500

These makes up the components of PESTEL?

What are:

Political, Economic, Sociocultural, Technological, Environmental and Legal

500

This is what SMART goals stand for.

What are:

Strategic

Measurable

Achievable 

Relevant

Time-Bound


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