data that has been analyzed.
Information
This occurs when organizational members collaborate and share ideas to solve a problem.
Team Learning
This is the first step in the rational decision making process.
Identifying the problem or the problem statement.
A set of beliefs and values that influence how people think and act.
Culture
This organizational feature delineates the hierarchy of command and decision-making in the organization and specifies communication relationships.
organizational structure
This decision making technique uses a panel of experts.
Delphi Technique
These are made on-the-fly as information is gathered during strategy implementation.
corrective adjustments
A leadership tool that involves seasoned employees working junior employees to empower them so that they can visualize their future career path.
Mentoring
In decision making this term is used to describe alternatives that might solve the problem.
Course of Action (COA)
These are the two levels of organizational communication.
(1) strategic and (2) operational
These are the 4 steps to resource development.
1. inspecting core competencies; 2. confirming best-practices; 3. bundling activities; 4. focusing and prioritizing.
This term refers to a list of go/no go or must/must not factors. E.g., I will not consider buying any house that doesn't have a garage, bath tub, and gas powered appliances.
Screening Criteria
List 2 strategy implementation tools. (You should have an idea as to what all 10 are for the exam)
1. Communication & Culture
2. Budgeting
3. Staffing & Training
4. Policies & Procedures
5. Rewards & Incentives
6. Knowledge Management
7. Resource Development
8. Mentoring & Guidance
9. Structure
10. Value Chain Management
These are the 5 components of Peter Senge’s learning organization.
An after-the-fact process for evaluating past decisions.
Decision Evaluation