Smart
Goals
Critical Skills
Counseling Notices
Extras
100

What does Smart stand for?

-Specific  -Measurable  -Achievable  -Results oriented  -Time sensitive

100

Providing feedback and recognition is what?

A good way at providing motivation for an employee.

100

Is naming a extra person in a CN correct?

No, extra employees should be referred to as "another employee" or "employee 1, employee 2..." 

100
what are the 3 coaching tools available to the supervisor toolbox?

Annual reviews, progress reviews, daily coaching and feedback.

200

What needs to be added to make asking an employees to keep the parking lot clean a smart goal.

"clean and sweep the parking lot 3 times a day. Once at 10am, 2pm, and 6pm. Start at the building and work your way out."

it's measurable and you can check the parking an hour after the specified time. It is achievable and results oriented. You can review this goal during an employee's progress reviews, and annual reviews.

200

Having a set daily meeting is a good way to...

Communicate defined standards and set performance objects. 

200

Should counseling notices be reviewed by assistant general managers to correct and review?

Yes, to assist any errors, make sure they are proper and professional. 
200

What were the top 3 things things employees voted on that were important to the workers?

- Full appreciation of work done

-Feeling of being in on things

- Help on personal problems 

300

Is telling a employee to just increase productivity a smart goal?

No, it is not specific, measurable or time sensitive.

300

What are the 4 points for critical skills?

-Defined standards  -Set performance objectives

-Motivation  -Reinforcement 

300

When addressing performance behavior what is the goal?

It is to have the intention to correct the behavior.

300

When talking to an upset employee what is the proper way to handle the situation?

By actively listening to the employee issue, and trying to come up with a solution together.

400

Cutting down DND in produce to 6% in the next fiscal year by having weekly code date reports a smart goal? 

Yes, it is a specific, measurable, achievable, result oriented, and time sensitive.

400

What is something you can use to set performance objectives?

Using smart goals to have a measurable time frame.

400

What does having an employee sign a counseling notice represent?

It states that the counseling notice was reviewed by the employee and provided a copy.

400

should managers only spend time with low performers and never check in with high performers?

No, you could lose your high performers by ignoring them, as they need reinforcement and development with their managers as well.

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