Management in general
A manager must be an enabler not a controller, collaborate, empower others, mobilize for change and innovation.
What are the new competencies for a manager?
Emerged during the 19th and early 20th centuries; its primary focus was on the things of production.
What is the classical perspective?
This function means monitoring employees´activities, determining if the organization is moving towards its goals, and making corrections as necessary.
What is controlling?
Includes technology, global market forces, shifting expectations in consumers, new ways of working.
What are shifts in the environment?
Also referred to as quantitative perspective, it is widely used today. A subset is operations management.
What is management science?
This function refers to influencing others and motivating them to achieve organizational goals.
What is leading?
It is the degree to which the organization achieves a stated goal
Mary Parker Follet and Chester I. Bernard were two of its early advocates.
What is the humanistic perspective?
This function means identifying goals, deciding on tasks and use of resources to attain those goals.
What is planning?
Refers to the amount of resources used to achieve an organizational goal
What is organizational efficiency?
Fayol was a major contributor. It focuses on the total organization. Still a part of management today are: Unity of command, division of work, scalar chain.
What is the administrative principles approach?
This function involves assigning tasks, grouping tasks, delegating authority, allocating resources across the organization.
What is organizing?
These are the skills that all managers must possess, and their application changes as managers move up the hierarchy
What are technical, human, conceptual skills?