MISC.
Why are SMART goals useful for managers?
They make goals clearer and easier to track
What is business ethics?
Moral principles that guide behavior in business
Which level of management is responsible for making long-term strategic decisions for a company?
Top-level management
What does POS system stand for in business?
Point of Sale
What does the “S” in SMART goals stand for?
Specific
Which of the following is an example of a SMART goal?
Increase monthly sales by 10% within three months
Which situation best demonstrates ethical behavior by a manager?
Treating all employees fairly and honestly
Which level of management implements the policies and plans set by top management?
Middle management
What is the main purpose of a POS system?
Processing sales transactions
What does the “M” in SMART goals stand for?
Measureable
What management behavior do U.S. workers typically value?
Clear communication and fair treatment
Which of the following is an example of unethical behavior?
Taking credit for someone else’s work
Which level of management supervises day-to-day operations and directly oversees employees?
Low-level management
What does KPI stand for in business?
Key Performance Indicator
What does the “A” in SMART goals stand for?
Achieveable/Attainable
What is Social Responsibility?
A company’s obligation to act ethically and positively impact society and the community
A business advertises “eco-friendly” products that are not actually environmentally safe. This is an example of:
Unethical behavior
Which of these is an example of a top level manager?
CEO, CFO
What is the purpose of KPIs in management?
To measure performance and progress
What does the “R” in SMART goals stand for?
Realistic or Relevant
Which action best supports ethical decision-making in a company?
Creating and following a code of ethics
Why is ethical behavior important for businesses?
It builds trust and a good reputation
Which of these is an example of a middle level manager?
Department manager
Which of the following is an example of a KPI?
Monthly sales revenue
What does the “T” in SMART goals stand for?
Time-bound/timely