Organizational Communication
A nurse leader sending performance feedback would be this type of communication
What is Downward Communication?
These are the three communication techniques to improve the sharing of information between healthcare workers.
What is team rounding, TeamSTEPPS, and SBAR?
This recently used term simply means "handoff."
What is "handover"?
These are the three communication styles within a health care setting.
What is organizational, interprofessional, and intraprofessional communication?
This is an example of lateral communication.
A nurse giving report to the change shift nurse; nurse leaders and managers conducting a meeting; etc.
A nurse verifies a medication order by repeating it back to the physician. This is an example of this information technique included in the TeamSTEPPS model.
What is check back?
This is an example of when a nurse-to-nurse transition would take place.
What is the nurse is on lunch break; nurse is accompanying a patient somewhere; shift change?
This is the difference between interprofessional and intraprofessional communication.
What is communication across the interdisciplinary team and communication within the same profession?
This is the difference between an upward and a diagonal communication.
What is information going up the chain and communication with others in the same organization but different departments and on different levels on the hierarchy?
This is the description of each component of the SBAR model.
What is the situation and problem statement? What is the background and summarized patient information? What is the assessment and changes in vital signs? What is the recommended action to give patient relief?
This is the reason many more hospitals are bringing report to the bedside.
What is to improve patient satisfaction and increase involvement to reduce medical errors?
This is what TeamSTEPPS stands for
What is Team Strategies and Tools to Enhance Performance and Patient Safety?