Definitions
Managers Roles
Mgmt Levels and Resources
Mgmt Styles and Resources
Skills, Traits and Planning
100

The process of coordinating people and other resources to achieve the goals of an organization

What is management?

100

The act of setting organizational goals, developing strategies, determining resources, and setting precise standards

What is planning?

100

They are managers that demonstrate strong technical skills and rely less on conceptual skills

What are first-line managers?
100
A leadership style that makes managerial decisions without consulting others

What is autocratic leadership?

100

The act of coming up with as many solutions as possible in a short period of time with no censoring of ideas

What is brainstorming?

200

It is more than a goal; an encompassing explanation of why the organization exists and where it's trying to go

What is a vision?

200

The act of preparing a structure, allocating resources, recruiting, training, developing employees

What is organizing?

200

Person(s) that include general managers, division managers, and branch and plant managers who are responsible for tactical planning and controlling

Who are middle managers?

200

A leadership style where managers and employees work together to make decisions

What is participative or democratic leadership?

200

The skills that focus on communication and motivation; they enable managers to in dealing effectively with other people

What are human relations or interpersonal skills?

300

A planning tool used to analyze an organization's Strengths, Weaknesses, Opportunities, and Threats

What is SWOT analysis?

300

The act of guiding/ motivating employees, clarifying policies, providing feedback, explaining routines

What is leading?

300
An officer(s) that gets the information to the right people so decisions can be made. Sometimes referred to as the Chief Knowledge Officer (CKO)

What is the Chief Information Officer (CIO)?

300

A leadership style where managers set objectives and employees are relatively free to do whatever it takes to accomplish those objectives

What is free-rein leadership?

300

Hiring, motivating, and retaining the best people available to accomplish the company's objectives

What is staffing?

400

The process of finding the best alternative; choosing among two or more alternatives

What is decision making?

400

The act of measuring results, monitoring performance, rewarding outstanding performance, taking corrective action when necessary

What is controlling?
400

The tangible, physical resources an organization uses

What are material resources?

400

Giving employees the authority and responsibility to make decisions.

What is empowerment?

400

Planning that involves backup plans in case primary plans fail

What is contingency planning?

500

The presentation of the company's facts and figures in a way that is clear and apparent to all stakeholders

What is transparency?

500

An approach to find the right information, keeping the information in a readily accessible place, and making the information known to everyone in the firm

What is knowledge management?

500

Person(s) with the highest level, consisting of the president and other key company executives who develop strategic plans

Who are top managers?

500

The funds an organization uses to meet its obligations to investors and creditors

What are financial resources?

500

Generalized statements of intent/actions to achieve the vision, broad, long-term

What are goals?

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