Definitions
The process of coordinating people and other resources to achieve the goals of an organization
What is management?
The act of setting organizational goals, developing strategies, determining resources, and setting precise standards
What is planning?
They are managers who rely more on technical skills rather than conceptual skills
Who are first-line (supervisory) managers?
What is autocratic leadership?
The act of coming up with as many solutions as possible in a short period of time with no censoring of ideas
What is brainstorming?
It is more than a goal; it is an overarching explanation of why the organization exists and where it is trying to go.
What is a vision?
The act of preparing a structure, allocating resources, recruiting, training, developing employees
What is organizing?
Person(s) that include general managers, division managers, and branch and plant managers who are responsible for tactical planning and controlling
Who are middle managers?
A leadership style where managers and employees work together to make decisions
What is participative or democratic leadership?
The skills that focus on communication and motivation; they enable managers to deal effectively with other people
What are human relations or interpersonal skills?
A planning tool used to analyze an organization's Strengths, Weaknesses, Opportunities, and Threats
What is SWOT analysis?
The act of guiding/ motivating employees, clarifying policies, providing feedback, explaining routines
What is leading?
An officer who ensures information reaches the right people so decisions can be made. Sometimes referred to as the Chief Knowledge Officer (CKO)
What is the Chief Information Officer (CIO)?
A leadership style where managers set objectives and employees are relatively free to do whatever it takes to accomplish those objectives
What is free-rein leadership?
Hiring, motivating, and retaining the best people available to accomplish the organization's objectives
What is staffing?
The process of finding the best alternative; choosing among two or more alternatives
What is decision making?
The act of measuring results, monitoring performance, rewarding outstanding achievements, and taking corrective action when necessary.
What is controlling?
The tangible, physical resources an organization uses
What are material resources?
Giving employees the authority and responsibility to make decisions.
What is empowerment?
Planning that involves backup plans in case primary plans fail
What is contingency planning?
The presentation of the company's facts and figures in a way that is clear and apparent to all stakeholders
What is transparency?
An approach to finding the right information, keeping it readily accessible, and making it known to everyone in the firm.
What is knowledge management?
Individuals at the highest organizational level, including the president and other key executives who develop strategic plans.
Who are top managers?
The funds an organization uses to meet its obligations to investors and creditors
What are financial resources?
What are goals?