a type of organizational structure that has a specific hierarchy of authority, a well-defined division of labor, clear rules and procedures on behavior and performance, impersonal relationships, and advancement based on merit
What is bureaucracy
100
explain how scientific management works in terms of motion study.
*four steps*
- Break task down into fundamental components
- Select workers for job who have the right skills and attributes
- Effectively train workers to do the job the “best” way, and provide incentives
- Management should be there to provide assistance
100
monitoring progress of the plan and correcting any problems that come along the way
What is control
100
what did Follet emphasize?
Organizations are similar to communities.
100
because a group of workers were being studied and given special attention, they improved performance
What is Hawthorne Effect.
200
utilizing different management when the situation calls for it
What is contingency thinking
200
this organization is resistant to change, slow response time to changes in environment, and rigid employee behavior
What is bureaucratic organization
200
forecasting and planning for the future
What is foresight
200
Who must facilitate cooperating?
Who is the manager.
200
Hawthorne Studies-
how individuals and groups act within organizations
What is organizational behavior.
300
emphasized the importance of managers focusing on good human relations in order to increase worker output
What is human relations movement
300
who created the administrative principles and how many duties are there?
Who is Henri Fayol. Five duties.
300
ensuring a clear flow of information and all employees work together, and solve complications
What is coordination
300
What is the best-case working environment known as?
One that is not dominated by either workers or the managers; would allow them to work together much better
300
assumes average person would rather follow than lead, does not
like working, lazy and unmotivated, and is very irresponsible
What is McGregor's Theory X.
400
constantly improving and evolving since it changes operations and processes as a result of past experiences
What is learning organization
400
proffering the necessary resources and supplies
What is organization
400
Describe Follet's Organizations as communities.
What are clear lines of communication between managers and employees in order to solve problems.
400
average person is creative, willing to work, seeks responsibility, and is self-directed
What is McGregor's Theory Y.
500
uses actual scientific data and informing on which approaches really work to make management decisions
What is evidence-based management
500
making sure the best workers are selected for the job
What is command
500
when one person’s expectations cause another person to act as originnally expected