Culture
A management style that emphasizes vulnerability.
What is Fearless Leadership?
Greek term for being motivated for/by status or credibility.
What is ethos?
Phrase that describes boasting about your company or yourself even though the facts may be less positive at the moment.
What is 'fake it till you make it'?
Starting a meeting with a joke, a story, which leads to a serious point.
What is inductive communication?
A company culture built on conflict, long hours, and permanent lack of safety.
What is Amazon?
American Factory: the CEO had difficulty with American workers in his glass factory, because he wasn't giving them this ___________.
What are compliments? (Alternative: autonomy)
The chief engineer at the Fukushima made a mistake about where to repair a nuclear reactor that was failing. Afterwards he...
What is admitted the mistake, showed the workers new calculations and changed course.
Starting a meeting with facts, statistics, and or the meetings goals.
What is deductive communication?
A leader who wants only 'hard core' employees at his social media company (all of his companies really).
Who is Elon Musk?
Ancient Greek term for motivating workers based on an emotional appeal: fear, love, passion...
What is pathos?
Company of former CEO that did not listen to warnings that his online strategy didn't fit well with the corporate culture.
What is Nike?
What is an effective technique for getting a diverse team on the same page?
A company where everyone's input is important and meetings are conducted exclusively in circles.
What is Eileen Fisher?
Phrase that describes casual interaction between colleagues as opposed to formal meetings.
What is 'the meeting after the meeting'?
Syndrome that leads to overachievement and burn-outs.
What is Imposter Syndrome?
Three forms of motivation.
What are:
Achievement
Recognition
Power
A company that favors debate and hard criticism of ideas, but never people.
What is Google?
We want our managers to be personal and emotional, so why did the internet react poorly to a CEO crying that he had to fire people?
What is 'making it about him'/ ignoring responsibility or ignoring agency/power dynamic?
The only context in which a manager should NOT delegate.
When there is a lack of trust and the problem is the manager's responsibility.
The debate model at Google.
What is thesis + anti-thesis = synthesis