A
Which one is NOT the manager’s task
a) Be a role model for the subordinates
b) Prioritize efficiency and effectiveness
c) Micromanagement - control every step of a project
d) Focus on executing tasks
c) Micromanagement - control every step of a project
All employees value the same type of appreciation.
a) True
b) False
b) False
Are the birthdays off and the favorite snack surprise good examples of employee appreciation methods?
a) Yes
b) No
a) Yes, following the Eric Partaker model
In a recent survey, 1,500 business professionals answered questions highlighting the strong link between workplace recognition and job satisfaction. What percentage of employees reported elevated job satisfaction following several months of manager appreciation?
a) 34%
b) 52%
c) 81%
d) 100%
c) 81%
Manager at a firm states “good job” after every small achievement, what may be the issue here?
The appreciation lacks meaning and deeper value
A manager implements a recognition program where employees receive public praise during team meetings. After several months, engagement scores became stagnant, and some employees report feeling “performatively appreciated.” Why?
a) Public praise was given too often and started to feel generic rather than meaningful
b) Employees prefer monetary rewards over verbal recognition
c) The manager failed to praise employees individually before praising them publicly
d) The praise focused on outcomes instead of praising effort
a) Public praise was given too often and started to feel generic rather than meaningful
Why is it important to provide deeper feedback on an employee/manager’s performance following a new task?
Potential answers: shows them they are valuable, increases motivation, increases retention, develops employee x company relationships, drives enjoyment to be working
What is the risk of over relying on tangible rewards?
Employees start to only work towards €€ rewards and not for meaningful growth
What is the main difference between recognition and appreciation?
Recognition is more performance-based; while appreciation is valuing one’s work and effort, it does not have to be after an accomplishment
What are the four assets of a company?
1) brand
2) workforce
3) customers
4) product portfolio
As a manager, you can only implement one of the following immediately.
Which should you prioritize to ensure long-term satisfaction for the employee in question?
a) Public recognition in team meetings
b) More detailed feedback & one-to-one check-ins
c) One of the standardized reward systems already functioning well in the company
d) Employee of the month
b) Personalization is key. Employees do not equally value the same thing, first you need to understand and tailor the experience for him or her.
What are the dimensions of the 5C framework for employee engagement?
a) Coach, Care, Control, Connect, Contribute
b) Communicate, Care, Connect, Congratulate, Contribute
c) Challenge, Care, Communicate, Contribute, Connect
d) Care, Connect, Coach, Contribute, Congratulate
d) Care, Connect, Coach, Contribute, Congratulate